The Community Health Services Division of King County's Department of Public Health (DPH) is looking for a talented individual to join the Downtown Public Health Clinic Team. This Nurse Supervisor or Personal Health Services Supervisor (PHSS) will be part of Downtown Public Health Clinic Leadership team and will be accountable for the oversight and supervision of the Pathways Clinic that serves vulnerable individuals with opioid use disorder, including those living unsheltered, recently released from incarceration, and with co-occurring severe mental illness.  

Pathways Clinic provides low barrier medication for Opiate Use Disorder and primary care services for this underserved population. The position is responsible for the hiring and daily supervision of Public Health Nurses, Registered Nurses, Medical Assistants, Social Workers, and Community Health Workers. This position will be involved in leading program improvements and evaluation overseeing service expansion at a dynamic and growing clinic in a newly remodeled space, and may provide back-up coverage for other nursing supervisors within Downtown Seattle Public Health Center. 

We're interested in individuals who are representative of the diverse population we serve. The position reports directly to the Area Manager and is expected to work closely and respond to program management needs.  
 
COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 
To learn more, please visit http://www.kingcounty.gov/equity 
 

Job Duties:

• Direct supervision of the staff assigned to services and programs at a Public Health Center to include: hiring, performance evaluations, training, counseling, team building and discipline of staff.
• Lead program planning, implementation, coordination, and evaluation
• Guide staff and lead activities at Public Health Centers, satellite clinics, and other community locations as needed.
• Provide support and training to staff regarding use of reflection, trauma informed practices and reduction of secondary trauma.
• Work collaboratively with the community and other agencies to assess the public's needs, assist in development of program goals and objectives and implementation of programing.
• Monitor budgets for assigned programs, review and authorize expenditures.
• Perform Quality Improvement/Quality Assurance work, including chart reviews, to ensure compliance with clinical service. 
• Work collaboratively with the lead physician to ensure patient workflow and supervision of the care team. 
• Work closely with the Program Manager regarding funding, data and performance measures, and program requirements. 
• Coordinate, review, and process patient satisfaction and patient grievance surveys and reports, including conducting investigation, analyzing findings, and resolving patient concerns and complaints as needed. 
• Lead and assist team members on continuous improvement efforts.
• Assist others to identify performance measures that meet the needs of their work and to make the measures visual.
• Coordinate schedules for UW addiction medicine fellows, including onboarding of new UW fellows each year and all work associated to closing out work as they complete their fellowship. 
• Analyze data, review policy, procedures, and guidelines; organize and write findings, recommendations, manuals, and reports. 
• Organize meetings and present relevant topics to clinical and non-clinical audiences. 
• Perform other duties as assigned.

Minimum Requirements:

• Bachelor’s degree (or higher) in Nursing from an accredited school 
• Washington State Registered Nurse License in good standing.
• Proof of current BLS CPR for Healthcare Providers (Attach if current)
• Washington State Driver’s License of ability to travel within designated territory.

• Bilingual and/or Bicultural
• Strong commitment to equity and social justice.
• Demonstrated understanding of the impacts of trauma and trauma-informed treatment interventions
• Advanced training in nursing administration or public health, or comparable experience 
• Professional experience in personnel supervision, management techniques, and fostering a collaborative and highly effective team environment
• Professional experience, training, or knowledge of mental health, substance use disorders (SUD), medications for opioid use disorder (MOUD), low barrier medical care, and harm-reduction
• Experience providing guidance in a community-based program
• Knowledge of program development, evaluation techniques, quality improvement processes, and implementation of innovative solutions to service delivery
• Knowledge of occupational health, handling of hazards, and safety principles
• Knowledge of and experience in workflows, job aides, and Electric Health Patient Record (EPIC) training. 
• Skilled in coordinating teams with multi-disciplinary staff
• Skill in working effectively with diverse individuals and populations 
• Ability to work on several projects/tasks simultaneously 
• Knowledge of general government principles, procedures, relevant agencies, community service providers and programs, and other related systems
• Demonstrated competency using MS Office Suite programs including Word, Excel, Teams, PowerPoint, Outlook, etc. 

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

• submit proof of vaccination, or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

• NEOGOV/Government Jobs on-line 
• Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.  

• The selected candidate will be required to submit a background check. Records are not automatically disqualifying. 
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law. 
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
• Employees will be redeployed in the event of a Public Health emergency.