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Job Description

Job Summary

Responsibility for coordinating the services provided by multiple disciplines within and outside the health system. Exercises independent judgment in the assessment, diagnosis initiation of selected protocols/procedures. Provides educational support for patients/significant others, health team members and the community and coordinates evaluation practices to measure outcomes of programs.

Essential Functions

• Coordinate planning, implementation, and evaluation of virtual care partner vendors.
• Coordinate clinical integration between vendors and Medical Management programs and services.
• Identifies opportunities for philanthropic support to support program objectives. Acts as patient advocate, crossing multidisciplinary lines to meet patient needs. Communicates, collaborates, networks with and acts as a consultant to other members of the health care team within and outside Spectrum Health. Acts as a consult in area of expertise.
• Assesses the patient/significant other, health care team, and community educational needs and develops, implements, evaluates and revises teaching strategies/educational programs related to area of specialty.
• Develop and maintain network with internal and external partners to support programming. Develops support systems for patient population and coordinates program with other system-wide/community support programs. Participates in Hospital/Community committees as member and consultant on quality care issues.
• Initiates performance improvement studies in order to evaluate and measure the outcome of services. Make recommendations to improve the quality of services provided.
• Coordinates the delivery of patient care within Program services related to area of specialty.
• Performs and provides designated activities related to area of specialty.
• Maintains the documentation and record organizational and external agency requirements for services provided.
• Oversees selected staff as assigned by manager to coordinate program services.

Qualifications

• Required Bachelor's Degree or equivalent related field
• Preferred Master's Degree or equivalent related field

• 2 years of relevant experience related experience Required

• LIC-Registered Nurse (RN) - STATE_MI State of Michigan Excludes CV Administration, HM Patient Care Logistics, Health Comm - Department, GM-Community Education, Lifestyle Medicine, PD HDVCH Child Protection, PH Medical Affairs Admin, PH Pre-Service Utility Management required Or
• LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan required Or
• CRT-Registered Dietitian (RD) - CDR Commission on Dietetic Registration required Or
• LIC-Master Social Worker (MSW-Master) - STATE_MI State of Michigan or equivalent in mental health/behavioral health preferred

Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

PH - Care Management - Commercial

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.