Administrative Intake Coordinator Home Care Services 40 Hours Per Week Days

University Hospitals Bedford Heights, OH Full-time

This job is no longer available.

Job Posting Reminder Sent.

Initiates and maintains a high level of customer service and positive employee relationships.
Evaluates and processes homecare referrals quickly and accurately.
Promotes and ensures timely communications with referral sources regarding referral status and acceptance to UHHC.
Will obtain initial payor verification for home care services at time of intake referral processing.
Obtains orders, face-to-face visit notes and any other necessary documentation to begin home care services and also to fulfill payor requirements.
Works in collaboration with intake RN/LPN, Home Care Clinical Teams and various members of the Care Transitions Team to expedite referrals.
Responsible for answering intake phone calls: will maintain excellent customer service and appropriately answer questions or route call to appropriate responsible party.
This position will maintain strong collaboration and teamwork throughout all assignments and interactions with all departments.
Ability to function effectively under department specified timelines and strong ability to effectively manage varying workloads.
This position will require working rotating weekends, holidays and evening shifts as needed by department volume.
This position will perform other duties as needed at Manager or Supervisor direction.
Monday-Friday with rotating weekends and holidays.
This position is 40 hours per week.
The shift is 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM or 9:00 AM to 5:30 PM depending on the assignment.
After 6 weeks of training and the manager is comfortable with the onboarding process, this position can be hybrid.

Initiates and maintains a high level of customer service and positive employee relationships.
Evaluates and processes homecare referrals quickly and accurately.
Promotes and ensures timely communications with referral sources regarding referral status and acceptance to UHHC.
Will obtain initial payor verification for home care services at time of intake referral processing.
Obtains orders, face-to-face visit notes and any other necessary documentation to begin home care services and also to fulfill payor requirements.
Works in collaboration with intake RN/LPN, Home Care Clinical Teams and various members of the Care Transitions Team to expedite referrals.
Responsible for answering intake phone calls: will maintain excellent customer service and appropriately answer questions or route call to appropriate responsible party.
This position will maintain strong collaboration and teamwork throughout all assignments and interactions with all departments.
Ability to function effectively under department specified timelines and strong ability to effectively manage varying workloads.
This position will require working rotating weekends, holidays and evening shifts as needed by department volume.
This position will perform other duties as needed at Manager or Supervisor direction.
Monday-Friday with rotating weekends and holidays.
This position is 40 hours per week.
The shift is 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM or 9:00 AM to 5:30 PM depending on the assignment.
After 6 weeks of training and the manager is comfortable with the onboarding process, this position can be hybrid.

High School Equivalent / GED
Medical terminology courses preferred.
One year of home health care, hospital discharge planning and/or case management preferred.
One year experience in the acute care setting preferred.
Knowledge of Medicare and Medicaid regulations and reimbursement.
Strong knowledge of medical terminology required.
Strong organizational skills and a high level of accuracy are required.

This job is no longer available.

University Hospitals

Bedford Heights, OH