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Job Description

• Coordinates the assessment, analysis, planning, implementation and evaluation of complex/multi-faceted projects/ programs. Independently adjusts scope of work plan in order to achieve desired outcomes and leads re-engineering efforts.
• Facilitates departmental Quality Improvement programs and Continuous Quality Improvement Teams. Coordinates the development and revision of policies, procedures, and forms where appropriate.
• Acts as a change agent to advance the level of practice/service. Models quality customer service.
• Assesses staff’s educational needs related to area of accountability and coordinates/implements appropriate teaching strategies or makes appropriate referrals.
• Communicates, collaborates, networks with and acts as a consultant to key stakeholders in order to ensure continuity and coordination of services and appropriate utilization of resources. Acts as a mentor to others.
• Participates on committees/task forces as member, consultant and/or chair. Develops and leads teams which are larger in scope.

• Required Bachelor's Degree or equivalent
• 5 years of relevant experience related experience Required
• Previous leadership/management/project management experience Required

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Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.