The Centralized Schedulers provide excellent internal and external customer service while scheduling, rescheduling, and canceling a high volume of client appointments for multiple agency locations. The Centralized Schedulers respond to requests for behavioral health appointments in person or by phone, email, or electronic messaging.
The schedule for this position is 8:00 AM - 5:00 PM with one hour lunch, Monday - Friday.
What we are looking for: The ideal candidate will be detail oriented, have strong customer service skills and will enjoy assisting individuals who may have mental illness or developmental disabilities. The successful candidate will be flexible, a strong multi-tasker, and work well under pressure.
Minimum Requirements:
Why work at BRBH?
Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. BRBH provides multiple programs and services throughout the Roanoke Valley with over 400 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.
BRBH follows CMS (Centers for Medicaid & Medicare Services) guidelines, which require, if hired, proof of COVID-19 vaccination, or an approved medical or religious exemption.Blue Ridge Behavioral Healthcare
Roanoke, VA