HRIS Service Desk Analyst
Tulane University
New Orleans, LA
Full-time
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The HRIS Service Desk Analyst serves as the primary internal and external help desk resource for all needs related to any HR managed applications. Responds to customer requests for assistance by providing technical/procedural support and training over the phone; escalates issues/questions/concerns as necessary.
Maintains help desk data and documentation; analyzes help desk trends in order to make recommendations for system modifications and identify training opportunities.
This job is no longer available.
Tulane University
New Orleans, LA