If you are an amazing service provider and are ready for your next lifesaving experience, then keep reading because this is for you!!

Join our team of competent and compassionate professionals as an Outreach Counselor in the Community Support Program at Behavioral Health Network! 

Who are we?

The Community Support Program (CSP) is a short-term program designed to help adults with mental health or substance use challenges to live independently in the community. BHN CSP serves adults who have recently been in or who are at risk for psychiatric hospitalization or admission to detox, providing access to community resources such as transportation, housing stability, and day programs along with others.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938.  BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

The Integration program is an innovative model of care, working directly with primary care and pediatric providers to address the whole health needs of the families and individuals in our culturally diverse community.  Our staff includes psychologists, social workers, counselors, recovery coaches and care coordinators. The Integrated Care program is person-centered, evidence-based, and focused on collaborative goal setting to address unmet medical, behavioral mental and social needs.

**NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

As an Outreach Counselor your experience, knowledge and great skills will support the Community Support Program with the following:

• Use cultural competence, knowledge of community resources, and willingness to treat challenging and diverse populations while providing services for individuals with behavioral health, substance abuse, and medical care difficulties around the Western Massachusetts community.
• Responsible for direct community outreach to assist and support individuals served.
• Create service plans with measurable goals and timelines for completion and assist individuals with the implementation of these plans.
• Continue the communication between all those involved in CSP’s services.
• Include all appropriate members of the individual’s Integrated Care Team in order to meet service plan goals.
• Documents phone calls, consultations, visits, and other activities completed timely and effectively.
• Contact all those referred in a timely manner and refer individuals to specialty care managers when appropriate.
• Maintain all expected responsibilities with a sense of independence and a flexible schedule.

In this position, you will be surrounded by chances to learn and grow with trainings, supervision and support, and professional advancement opportunities.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person’s life
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available