*Patrols the pools to ensure safe and proper use of aquatic center pools, slides, interactive play features and facilities.
*May be required to complete accident and incident reports as needed.
*Required to perform regular pool water chemistry testing and recording results.
*Assist in cleaning pool, filters, water features, pool decks and routine maintenance procedures.
*May work a flexible schedule including weekends, holidays, and nights.
*Provides CPR and First Aid as required.
*Assists with physically challenged patrons as needed.
*Performs a variety of miscellaneous duties such as answering telephone calls, customer questions and assisting customers as needed.
*May conduct aquatic classes and/or help set up for classes and events.
*Assist with routine maintenance of Aquatic facilities equipment.
*Completes and files required documents and reports (accident forms, incident forms, ect.)
*Other duties as assigned.
Technical Competencies
Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service.
Human Competencies
Motivation of Self & Others: We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive.
Leadership of Self: We motivate, inspire and influence ourselves to strive towards excellence by being positive, accountable, a team player and influential in goal achievement.
Service –Oriented: We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.
Trustworthy: We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical,credible behavior.
Relational: We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversityandbeing diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring.
Communication: We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through assertiveness, empathic listening, conflict resolution and deliberating/debating.
Emotional Maturity: We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balanceandconsistency.
Development of Self: We are committed to improving our knowledge, skills, personal qualifications and performance through self-development.
Conceptual Competencies
Organizational Awareness: We are aware of the Organization's structure and culture for how we do business by understanding departmental impact on organization, interdepartmental relations and organizational culture
Global Awareness: We stay informed of issues and trends that may impact the Organization by understanding media/public relations.
Community Awareness: We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations and branding.
Innovation: We successfully implement ideas that improve and/or add value to service delivery through creative thinking, continuous improvement and by being quality minded and a change agent.
Critical Thinking: We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.
Visioning: We understand the future direction of the Organization and understand the efforts and processes needed to achieve it by following the mission/values.