• Experience working with high-risk populations and individuals diagnosed with mental illness and/or substance use disorders
• Experience providing mental health outreach services in a community setting, including advocacy, information and referral, case management, and crisis intervention
• A proven track record of working with evidence-based practices
• Familiarity with recovery philosophy and trauma-informed care
• The ability to thrive in a fast-paced, multi-disciplinary environment 
• Prior success at establishing and maintaining collaborative relationships with all stakeholders, including families and clients
• Strong communication skills and the ability to interact with a diverse customer base
• The ability to be a team player and work independently
• Empathy, positivity, and patience

• An annual Staff Development/Wellness Benefit allowance up to $850 and ongoing education/training opportunities
• Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• Significant portion of health care premiums paid by the County and access to several health plan options
• County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
• Retirement fully integrated with Social Security
• May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
• Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range

Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be:

Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis.
OR
Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations.
OR
Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations.

Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

Special Qualifications: Some positions may require the ability to speak and write fluently a language other than English.

Working Knowledge of: Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department.

Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client’s situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports.

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.