As our Employment Specialist, you will help job seekers develop effective job search strategies so that they can obtain employment.
Every day, you will:
Provide excellent customer service (in person and via telephone) to job seekers, employers, and visitors;
Assist job seekers and employers in using the Pure Michigan Talent Connect website, including troubleshooting, problem solving and computer problems;
Review resumes, cover letters, thank you letters, reference lists;
Share effective interview techniques;
Provide support, coordination, and case management services to job seekers looking for re-employment (i.e. RESEA program).
Capital Area Michigan Works! is a network of resources for employers and career seekers. We partner with businesses to develop recruiting and retention strategies, and we partner with job seekers to enhance education and career opportunities. Capital Area Michigan Works! is a proud partner of the American Job Center network. Our three American Job Centers in Charlotte, Lansing and St. Johns provide mid-Michigan employers and career seekers with the best resources to fulfill their employment needs.
In a typical day, you might...
Meet and assist a wide variety of people;
Provide information on community resources, career development, and the current labor market;
Use computer skills in PC Window applications, Microsoft Office suite, database software, internet, and social media;
Navigate the OSMIS database;
Work independently and as a valuable team member;
Use your Business Solutions Professional (BSP) and/or Global Career Development Facilitator (GCDF) certification (if applicable).
