Hospital Patient Services Clerk 1

Upstate University Hospital   Syracuse, NY   Full-time
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Hospital Patient Services Clerk 1

Apply now Job no: 65666
Department: Patient Access-DT Central Reg
Employer: State of New York
Payroll Title: Hospital Patient Services Clerk 1, SG007
Bargaining Unit: CSEA - ASU (Administrative Services Unit)
Salary: $33,631
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary:

Duties include, but are not limited to: Conducting a courteous, professional interview with patient. Gather and accurately enter all demographic and insurance data into EPIC. Obtain required signatures, distribute forms and mandated materials. Correctly identify and attach patient bracelets. Identify a patient's copay and collect copay. Maintain patient confidentiality. Provide information and directions to patients. Maintain knowledge of department policy and procedures and maintain an accuracy rate within established guidelines. Provide flexibility in schedule to accommodate staffing needs of the department. Will participate in cross-training in other admitting areas. Will participate, when work schedule permits, in departmental committees, offering suggestions for innovation in the efficiency of the department. Will need to deliver high levels of customer service, prioritize work and handle stressful situations. Will perform support functions as necessary such as filing, assist supervisor in new employee training, etc. Strong customer service skills required

Minimum Qualifications:

New York State Department of Civil Service Eligible List or eligible for transfer.  

*Now accepting provisional applicants!

To be considered for a Provisional appointment: Must have had one-year full-time clerical (in healthcare setting), secretarial (in healthcare setting), or patient care experience. ONLY experience in healthcare setting will be considered qualifying.

Preferred Qualifications:

 

Work Days:

Schedule is based on a 40 hour work week. Must be available to work 5:30am - 11pm/rotating through weekends and holidays

Message to Applicants: Position Status: Provisional
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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Upstate University Hospital

Syracuse, NY