#RPM 
 
The Center for Academic Engagement Career-Technical Education Coordinator provides leadership and management for tutoring centers at all campus locations of Guilford Technical Community College. The Center for Academic Engagement Career-Technical Education Coordinator motivates and guides tutors, staff, and students in an inclusive, professional, and learner-centered environment. A creative and dynamic leader, the Center for Academic Engagement Career-Technical Education Coordinator collaborates and engages with internal and external stakeholders to initiate partnerships and enhance student success.

• Design, coordinate, and deliver innovative learning support strategies (e.g. simulation tools, kinesthetic labs, online activities, etc.) to meet the needs of students in career-technical courses. 
• Collaborate with other coordinators to direct the tutoring centers at all campuses of GTCC as a unified entity of the Center for Academic Engagement. 
• Coordinate the daily operation of dynamic, learner-centered tutoring centers. Tutor students in career-technical areas as necessary. 
• Recruit, schedule, and directly supervise career-technical education tutors who provide expertise, experience, and encouragement to students. 
• Collaborate with a diverse group of colleagues to research, evaluate, and implement new ideas for learning support. 
• Proactively develop and deliver programming to enhance student career-technical skills across all campuses. 
• Effectively market Center for Academic Engagement services to all college constituents. 
• In collaboration with college stakeholders, coordinate the annual schedule of student success workshops. 
• Develop, implement, and assess comprehensive tutor training program. 
• Foster the professional development of tutors and staff. 
• Establish and supervise the implementation of standardized learner-centered tutoring center policies and procedures. 
• Anticipate tutoring center needs and follow college procedures to request necessary tools, equipment, and supplies. 
• Collaborate with faculty, tutors, and library staff to develop collections of reference materials. 
• Participate in college-wide events and retention programs. Attend new student orientations, information sessions, and recruitment events as needed. 
• Effectively manage fiscal, human, and operational resources. 
• Gather and analyze appropriate data to identify usage trends, analyze operations, and recommend improvements. 
• Demonstrate and model the college’s employability skills: adaptability, communication, information processing, problem solving, responsibility, and teamwork. 
 
Additional Duties & Responsibilities: 
• Serve on college committees as requested. 
• Participate in job-related workshops and training to enhance job performance. 
• Attend departmental meetings and the college’s All Personnel meetings. 
• Perform all duties as assigned by supervisor.

Director, Center for Academic Engagement

• Bachelor’s degree in a career and technical program OR an Associate’s degree in a career and technical program and a Bachelor’s degree from a regionally accredited post-secondary institution.

• Master’s degree from a regionally accredited post-secondary institution.

• Three years of experience providing learning support (e.g. tutoring, on the job training, etc.) in an educational and/or industry setting 
• Experience developing and implementing instructional programming to promote skill acquisition 
• Experience hiring, training, and supervising employees, including conducting performance evaluations

• Greater than three years of experience providing learning support and/or instruction 
• Previous work experience in a post-secondary institution 
• Work experience in a career-technical field (e.g., culinary, hospitality, welding, construction trades, healthcare, fire protection, law enforcement, aviation, etc.) 
• Experience with integrated student information systems (e.g., Datatel Colleague, Banner, etc.) 
• Proficiency in using learning management systems (e.g., Moodle, Blackboard) 
• Proficiency in using software to track academic support services (e.g., TutorTrac) 
• Experience hiring, training, and supervising tutors in a post-secondary environment

The Career-Technical Education Coordinator shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy. He/she shall have demonstrated personal and professional competence for the responsibilities assigned. The Career-Technical Education Coordinator must be able to: 
1. Multi-task 
2. Respect diversity and promote an inclusive, culturally responsive environment 
3. Adapt to changing procedures, protocols, or assignments 
4. Create and maintain a learner-centered environment 
5. Communicate and promote the Center for Academic Engagement with a wide range of constituents 
6. Effectively implement and apply technology solutions and online student support resources

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: 
• Ethics 
• Safety/Shooter on Campus 
• Personal Information Protection Training (PIP) 
• Anti-Discrimination/Harassment & Title IX 
• Other training may be required as determined applicable.

Physical Activity: Primarily sitting 
 
Environmental Hazard(s): <15% 
 
Lifting: <=20lbs. 
 
1. Must be able to get to other offices, buildings, campus locations and off-site locations as necessary to complete requirements of the job. 
2. Typical day shift 40 hour work week, but must be able to work flexible hours, if needed. 
3. Physical requirements include periods of sitting at a computer and standing. 
4. Must be able to lift, pull/push and carry up to 20 pounds. 
Other: 
1. Criminal history checks, with acceptable results, are required.