Patient Service Representative II.LWMC Radiology Administration Mentor-42000

University Hospitals   Chardon, OH   Full-time
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations. Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow. Customer service experience, preferably in the medical field. Typing skills, 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology preferred. Demonstrates effective leadership, organizational, written, and oral communication skills.
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations. Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow. Customer service experience, preferably in the medical field. Typing skills, 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology preferred. Demonstrates effective leadership, organizational, written, and oral communication skills.
High School Equivalent / GED CHAA Preferred. Minimum 1 year experience as PSR-1.
This job is no longer available.

University Hospitals

Chardon, OH