Applicants for all positions will be required to provide proof that they are fully vaccinated against COVID 19 during the hiring process. Valid medical or religious exemptions will be considered, but serial COVID testing will be required to maintain employment.

Do you enjoy using your bilingual skills to create a positive experience for callers?  Are you looking for new ways to expand your customer service experience?  Apply today to join our pharmacy call center team in Yakima.

What you'll do:

• Handle non-pharmacist related phone calls for pharmacy refill authorizations as well as other related pharmacy services

What we offer:

• $0 premium for full medical/dental/vision coverage
• 8 paid holidays + generous paid time off (PTO)
• Profit-sharing and retirement plans, paid short- and long-term disability, and much more

Your qualifications:

• High School Diploma or GED
• One-year experience in customer service related position required
• Your medical billing, cashier, and/or data entry experience is a plus
• You speak Spanish and English fluently and can score at level 9 on a language proficiency scale
• You are comfortable working in a busy environment
• You like to solve problems for others and know how to communicate well with callers who are upset
• You know some medical terminology or are curious about learning

About YVFWC

We serve more than 181,000 patients across 25 medical clinics, 14 dental clinics, 10 pharmacies, and 64 program sites in two states. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.

Working at YVFWC

Working in our organization means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.

At Farm Workers Clinic:

• We will consistently trust one another to work for the common good.
• We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
• We will demonstrate transparency by being candid and truthful no matter the risk.
• We will create partnerships to strengthen ourselves and our community.
• We will fight for just treatment for all individuals.
• We will let joy in.
• We have the courage to be an agent of change and refuse anything short of excellence.

Our mission celebrates diversity. We are committed to equal opportunity employment.