Full-Time Intake Specialist

RSH Legal   Cedar Rapids, IA   Full-time
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Who we are:

RSH Legal is a Cedar Rapids law firm that dedicates itself to getting justice and fairness for Iowans who have injury, disability, or employment claims. Our firm represents individuals, not companies. We pride ourselves on offering experienced representation with integrity and compassion. We provide our clients with highly personalized legal service.

What we need:

  • Position (Full-time, In-person): Intake Specialist

Position description:

Our law firm handles a wide variety of cases and legal issues related to bicycle accidents, motorcycle accidents, car accidents, truck accidents, medical malpractice, nursing home injuries, brain injuries, and wrongful death.

The intake specialist will work primarily with the marketing director as well as other staff, including attorneys.  We encourage interested candidates to read about law firm on our website: https://www.fightingforfairness.com/cases-we-handle/

The intake specialist will assist with various duties, including:

  • Assisting with answering the phones, which includes new client intakes
  • Assisting the marketing director with online client intakes and leads, including entering them into our case management system
  • Greeting in-person clients and making them feel comfortable as soon as they walk in the door
  • Other duties as they arise and generally supporting the law office’s needs

Qualifications:

We do not require prior experience or any specific degree or certificate. Instead, we believe that employees who succeed at our firm demonstrate the following:

  • Strong interpersonal skills and the desire to work in a collaborative, team environment;
  • Excellent organizational and time management skills
  • A proactive and thoughtful approach to problem-solving and a commitment to continuously learn, adapt, and embrace new challenges
  • Excellent technological skills. Our firm uses a cloud-based case management system and we maintain both digital and paper files. We seek candidates who are or can become proficient in:
    • Microsoft Word, Excel, and Outlook (calendar and email)
    • Adobe Acrobat Professional
    • Cloud-based file management and data entry
    • Zoom and other videoconference platforms

What we offer:

  • Competitive salary commensurate with experience;
  • Employer-paid health, dental and vision;
  • Employer-paid retirement;
  • Paid parking downtown;
  • YMCA membership;
  • A career where you are truly making a difference in the lives of people who need help
  • The opportunity to work with skilled and supportive colleagues
  • A first-class office environment committed to providing quality technology and resources
  • Office hours are M-F, 8:30am to 5:00pm, with a 1-hour lunch; occasionally, but rarely, some additional time may be required

 

Click apply now to email a cover letter and a copy of your resume or mail to: 

Kelly Roedema 425 2nd St SE, Suite 1140 Cedar Rapids, IA 52401

 

This job is no longer available.

RSH Legal

Cedar Rapids, IA