NA Mercer Services Chief of Staff (Mercer HR Services, LLC - Norwood, MA): Understand line of business & region strategy. Define aligned Mercer Services strategy & plans. Req'ts: Bach deg or equiv in Bus Admin or rel + 10 yrs progressively resp exp in job offd or rel. The employer will accept 3 yrs of university level study + 2 yrs work exp in meeting the Bach deg reqmt. Must have 10 yrs progressively resp exp: managing projects involving organizational change; building relationships with internal & external stakeholders. Must have 8 yrs of progressively resp exp: dvlpg operational models for defined benefit & defined contribution business; dvlpg standardized product offering & operations procedures to enhance efficiency of pension consulting projects & operational teams; & defining, measuring, analyzing, improving, & controlling the performance of critical processes to drive quality, increase levels of customer satisfaction, lower costs, & reduce risk. MMC invites applicants to submit resumes online at http://www.mmc.com/careers/mmc.php using Keyword # NOR005XQ. EOE.