EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.
Mission
The mission of the Digital Product Manager, Flipster is to advance the Flipster app as a market-leading source of quality, digital magazine content for the library industry. They will assist in coordinating and managing the activities that help grow the revenue and profitability of the Flipster product line. The Digital Product Manager, Flipster is a highly collaborative individual who represents the voice of the customer. They are a subject matter expert for the Flipster app, supporting infrastructure and all content within the product line. They are responsible for assisting the Flipster Product Director in developing and executing on a long-term strategic plan and roadmap based on Flipster’s position within the Product Development Lifecycle (PDLC). They must be able to think broadly and holistically, considering longer-term consequences and interdependencies of Flipster within the wider EBSCO Research Database portfolio of products.
The Digital Product Manager, Flipster is responsible for providing business context to help with the prioritization of product and feature development. They must establish high performance standards for themselves and demonstrate a strong action orientation, pushing to pick up the pace when time-sensitive work needs to be completed.
What You'll Do
Agile Product Development
Act as the primary contact for internal development teams on feature development and maintenance of existing products
Provide business context and input to prioritization of work across the SAFe ARTs
Draft and own Features and Capabilities (work items) for Agile development teams and manage these items throughout the Agile development process
Utilize various software tools and programs to manage work items and product roadmaps (e.g. Rally, Miro, etc.)
Product Portfolio Management
Act as the subject matter expert and content curator for the portfolio of Flipster magazine and journal content; serve as project manager for licensing and content curation initiatives
Provide Sales and Marketing support (e.g. product information, RFP support, responses to customer/Sales inquiries)
Product Maintenance – own Product Health metrics, i.e. ensure adherence to SLAs for service issue triage and resolution, content currency, completeness and attrition ratios
Identify opportunities to improve workflows and create efficiencies. Pitch ideas to leadership and if approved, drive implementation.
Strategic Planning
Near-Term Objectives
Mid-Term Objectives
Required Qualifications
Preferred Qualifications
What is Flipster?
Flipster is a digital magazine platform that allows library patrons to browse the latest issues of popular magazines, from any location, courtesy of the library. Flipster offers an easy, browseable reading experience for people of all ages and experience levels. Flipster digital magazines are accessible from school, home, work or on the go and can easily be downloaded for offline reading using the enhanced Flipster iOS and Android apps.
EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
EBSCO Industries, Inc.
Ipswich, MA