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Job Description

Job Summary

Provides team leadership and assists the team in scheduling and workflow to ensure customer calls are serviced and administrative duties are completed in a timely manner.

Essential Functions

• Directs and maintains accountability for complex, multi-faceted programs.
• Provides administrative support and reporting through the appropriate use of software and/or other tools.
• Acts as a subject matter expert and resource for others on the team.
• Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Qualifications

• Required Associates degree, specific course work in office administration/secretarial science.
• 2 years of relevant experience, secretarial, computer science, administrative projects, program management, office, statistical data collection and analysis, working in a high volume service industry working in business or accounting, cash handling, data systems, managed care, Medicare product industry, experience dealing with public preferably in the medical or customer service field. Required.

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Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.