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The City of Coppell Parks and Recreation Department is looking for energetic and creative staff to work in the Playroom area at The CORE.  This staff member should be willing to engage with children ages 6 weeks through 10 years and create fun and entertaining crafts and games while children are in the playroom. This person must be outgoing, enjoy working with children, and have a passion for creating a superb customer experience.  Minimum qualifications include a high school diploma or equivalent and must be at least 18 years of age.  Main shifts available include afternoons and Saturday mornings.  Additionally, The CORE cross-trains employees to create a cohesive team.  Previous experience is preferred, but it not required. CPR/First-Aid/AED certification is required but can be obtained through staff upon being hired. 
 

• Supervision of infants, toddlers, and young children (6 weeks – 10 years)
•  Clean toys and equipment; insures equipment is in good repair.  Run TV/VCR.
• Assists with toilet needs.
• Make reservations.
• Maintain required documents – injury reports.
• Interact with children – leads age appropriate activities.
• Provides CPR/First Aid as required.
• Maintains cleanliness of room and organization of materials and equipment during shift.
• Meets and greets customers, maintains records, directs them to appropriate staff for resolution.
• Lifting, carrying children (up to 30 lbs.), sitting, walking, kneeling, and crawling.
• Vision, hearing, and speaking are key elements.

Technical Competencies
 
Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service.
 
Human Competencies
 
Motivation of Self & Others:  We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive.
Leadership of Self:  We motivate, inspire and influence ourselves to strive towards excellence by being positive, accountable, a team player and influential in goal achievement.
Service –Oriented:   We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.
Trustworthy:  We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior.
Relational:  We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring.
Communication:  We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through assertiveness, empathic listening, conflict resolution and deliberating/debating.
Emotional Maturity:  We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency.
Development of Self:  We are committed to improving our knowledge, skills, personal qualifications and performance through self-development.
 
Conceptual Competencies
 
Organizational Awareness:  We are aware of the Organization's structure and culture for how we do business by understanding departmental impact on organization, interdepartmental relations and organizational culture
Global Awareness:  We stay informed of issues and trends that may impact the Organization by understanding media/public relations.
Community Awareness:  We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations and branding.
Innovation:  We successfully implement ideas that improve and/or add value to service delivery through creative thinking, continuous improvement and by being quality minded and a change agent.
Critical Thinking:  We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.
Visioning:  We understand the future direction of the Organization and understand the efforts and processes needed to achieve it by following the mission/values.
 

Physical Requirement
 
The Playroom Attendant must be able to:  lift and carry small children and toddlers up to approximately 30 pounds and up to an average distance of 5-10 feet; handle and operate toys and equipment, such as car seats, weighing up to 30 pounds.

Experience
 
Employee must be at least 18 years or older and have a high school diploma or GED equivalent.  Previous experience is preferred, but not required.  CPR certification will need to be obtained before first shift and can be provided by staff at The CORE.
 

In accordance with the ADA, the City of Coppell is willing to consider any reasonable accommodation.