Here at Nemacolin, our associates know to “Expect the Unexpected” … You have just come across the career opportunity where entertainment and excitement are the job description. We’re looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort.
We are seeking to fill a key position in our Spa department that is responsible for managing front desk operations and associates in order to ensure prompt and efficient scheduling of guest services. The ideal candidate must perform administrative duties such as scheduling and running Spa Soft reports.
The Spa Guest Services Supervisor is responsible for managing front desk operations and associates in order to ensure prompt and efficient scheduling of guest services. Responsible for training and providing feedback to associates in various areas of the Spa. Candidate must be able to resolve guest complaints quickly and efficiently. Candidate must perform administrative duties such as scheduling and running Spa Soft reports.
Essential Functions:
Qualifications:
WHY WORK FOR NEMACOLIN?
Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2020 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis®-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
AWARDS & ACCOLADES
Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.
ASSOCIATE REFERRAL PROGRAM
ASSOCIATE DISCOUNTS
(Keywords: Spa, Spa Management, Customer Service, Pennsylvania, Hotel, Hospitality)
Nemacolin Woodlands Resort
Farmington, PA