General Description
Under the direction of the Director of Facilities or designee, the Receiving Technician will provide all mailroom, shipping and receiving and courier services to the College Community on all campuses.
Characteristics, Duties, and Responsibilities
 
·         Collects, sorts, post marks all College related outgoing mail.
·         Receives, sorts and distributes all College incoming mail by campus, department and division.
·         Processes and delivers all interoffice mail across all campuses and satellite locations.
·         Provides courier service between all campuses and satellite locations.
·         Transports furniture, equipment and supplies to and from various locations, as assigned by Supervisor.
·         Determines best method and mode of shipment for all outgoing mail to meet College requirements.
·         Completes necessary shipping forms and documents, shipping labels and calculates shipping costs.  Works with departments and divisions to use most cost-effective shipment method that meets their needs.
·         Maintains knowledge of United States Postal Service, United Parcel Service and Federal Express guidelines and standards.
·         Takes physical possession of all incoming shipments, rejects damaged items and identifies shortages and overages.  Unpacks and examines/inspects goods.
·         Reconciles shipment documents, packing lists, bills of lading, delivery receipts, against internal purchase orders.  Verifies completeness of deliveries.
·         Identifies all relevant data for fixed asset and grant inventory management.  Physically tags all items that meet criteria.  
·         Possesses knowledge of Microsoft Outlook, Word and Excel for email and data entry requirements.
·         Works with Accounts Payable to meet fixed asset and grant inventory deadlines.  Identifies any fixed asset and grant inventory management discrepancies and notifies Supervisor.
·         Receives deliveries against purchase orders in Ellucian education enterprise software.
·         Maintains knowledge of and understanding of Colleague System to input Accounts Payable transactions and to solve problems within the system.
·         Communicates effectively with college personnel to execute delivery of items as requested.
·         Provides customer service to the college community by responding to general inquiries and addressing concerns and complaints in a professional and courteous manner.
·         Maintains logs for incoming shipments and courier service deliveries. 
·         Updates faculty & staff mailboxes at all campuses for new hires, moves and terminations.
·         May work with Printing Services to: process paper and printing orders, maintain paper supply inventories and stock college copier supplies as time permits.
·         Distributes college issued office supplies stock, communicates with Supervisor to replenish stock.
 
Education Requirements
 
High School Diploma required.
Experience
 
·         Must have strong customer service skills.
·         Must have MS Office skills and experience to include Outlook, Word, and Excel. 
·         Ability to communicate effectively orally and in writing.
·         Ability to make arithmetical computations accurately.
·         Must be computer literate and have knowledge of computer software.
·         Ability to work with minimal supervision with professional office protocol.
Competencies and Skills Required
Please refer to Experience
Physical Demands and Work Environment
 
·         This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
·         Some physical effort required; however, the employee must occasionally lift and/or move up to 50 pounds.
·         No or very limited exposure to physical risk.
·         Some travel required.