NOTE - this recruitment has been reopened to accept new applications.  If you have already submitted an application, you do not need to reapply.  This recruitment will remain open continuously until filled.

• Respect & Integrity: We encourage an atmosphere of mutual trust and respect; working to demonstrate these principles in all interactions. We strive to do the right thing at all times and in all circumstances, realizing that the strength of our organization is based on the good character of each individual. 
• Teamwork: We create a culture of collaboration and contribution by taking pride in our team and trusting one another. We have confidence in each other's capabilities and assume positive intent. We engage in healthy conflict through open and honest communication.
• Commitment to Excellence: We endeavor to continuously improve our organization by maintaining high standards and developing our team members. We value quality and accountability while providing timely and responsive service.
• Stewards of Public Resources: We safeguard public resources through adherence to required timelines, careful consideration of liability, and continuous improvement.  We collaborate with county agencies to ensure transparency and achieve risk optimization.

• Set-up tort and recovery claims, create invoices from reports, read and summarize claimant statements, and handle sensitive and confidential information appropriately;
• Analyze, research, and audit claims information including generating reports. Manipulate and analyze large data sets;
• Perform financial duties including payment plan set-up and management, serve as back up for processing Accounts Payable and Accounts Receivable transactions, such as making deposits and paying bills or settlements;
• Suggest improvements to claims system administrator regarding system work flow and performance. Test modifications to ensure they work as intended.
• Handle calls for public records requests and initiate requests in the public records system.
• Provide customer service with limited guidance to internal clients and the general public, this includes regular handling of difficult situations requiring tact, discretion, and diplomacy in a professional manner;
• Distribute workload among team, monitor completion of work and communicate well with team members to work effectively together;

• Have a background in providing high level administrative support or any combination of education and experience.
• Thrive independently with little supervision and are skilled in working collaboratively as part of a team; 
• Can provide excellent customer service while managing difficult situations on a daily basis;
• Have experience and are comfortable working with large amounts of data, using multiple databases with ease and working with a wide range of clientele;
• Regularly take initiative and implement process improvements while holding yourself accountable for producing timely, high quality work under tight deadlines and maintaining composure;
• Have effective communication and interpersonal skills, including the ability to communicate effectively in writing with members of the public;
• Are comfortable using and learning database and Microsoft Office tools in daily work;
• Embrace and incorporate equity and social justice principles and perspective into your work.

How to apply
This exciting opportunity to join the Office of Risk Management Services is open to the public and all King County employees.  A King County application is required. We highly encourage applicants to include a resume and cover letter with their materials. The quality of your application materials will be considered during the selection process.   A skills evaluation will be required as part of the interview process.

This position is represented by Local 117 Administrative Employees. 

Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.
 
To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

• submit proof of vaccination, or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.