Now Hiring:

Housekeepers

Sales and Reservations Agent

Housekeeping Supervisor Full Time Year Round

Front Desk Agent

Benefits, ski pass & bus pass program 

Job Duties and Tasks for Housekeeping Supervisor:

1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

3) Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

4) Coordinates work activities among departments.

5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

6) Inventories stock to ensure adequate supplies.

7) Evaluates records to forecast department personnel requirements.

8) Makes recommendations to improve service and ensure more efficient operation.

Front Desk Agent responsibilities:

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs

Make reservations or appointments for guests who want to avail themselves of local entertainment or services

Answer guest calls and record details of each conversation for future follow-up

Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues

Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

Report any accidents or injuries to senior management staff immediately