Position Summary/Essential Duties:

• Function as leader of the Developmental Pediatrics triage team who will connect patients to the appropriate provider/service.
• Develop excellent knowledge of clinical parameters for all division providers to ensure appropriate triage.
• Develop excellent knowledge of outside referral points (i.e., Psychiatry, Neurology) for appropriate triage.
• Assist patients through initial intake process by obtaining clinical and demographic information.
• Determine benefit eligibility.
• Assist patients with insurance questions and financial/billing related issues.

Telephone and face to face meetings to be handled in a professional, courteous and caring manner.

Position Summary/Essential Duties:

• Function as leader of the Developmental Pediatrics triage team who will connect patients to the appropriate provider/service.
• Develop excellent knowledge of clinical parameters for all division providers to ensure appropriate triage.
• Develop excellent knowledge of outside referral points (i.e., Psychiatry, Neurology) for appropriate triage.
• Assist patients through initial intake process by obtaining clinical and demographic information.
• Determine benefit eligibility.
• Assist patients with insurance questions and financial/billing related issues.

Telephone and face to face meetings to be handled in a professional, courteous and caring manner.

Education.

• Bachelor’s Degree required: prefer Psychology; experience in Early Education/Childhood Development a plus
• Excellent verbal and written communication skills
• Excellent organizational skills