Administrator/Service Coordinator
Job Description
A family owned business is seeking an Administrator/Service Coordinator to assist in their growing service department. You will work Monday, Wednesday, and Friday from 8 a.m. to 5 p.m. with full-time hours starting later this summer.
Responsibilities:
- Make phone calls to inform customers of service program
- Respond to customer calls and inquiries regarding service
- Schedule initial appointment and follow-up on service calls as needed
- Order parts and track inventory
- Collect customer payments
- Track technician appointments and compensation
- Follow-up on customer satisfaction survey
- Perform other duties as assigned
Job Requirements
Qualifications:
- Must have a High School Diploma
- Must be familiar with Google Calendar, proficient with Windows, and QuickBooks experience is preferred
- Must have excellent organizational, communication, multi-tasking, and listening skills
- Must have an articulate phone presence
- Must be detail-oriented, have critical thinking skills, professional judgement, and be a team player
- Must have a professional and friendly demeanor
Only candidates that can pass a background check and drug screen will be considered. Any candidate that has car parts ordering or HVAC/appliance service background would be a plus.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Accounts Receivable/Dispatcher position, please submit your resume to lakewood@areatemps.com, call (216) 706-7347, or TEXT “your name & 173168” to (216) 227-3133.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
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