Performs work of moderate difficulty in assisting internal and external customers with requests for information or services. Performs administrative work that may include data entry, recordkeeping, staffing the front desk and answering a multi-line telephone. Assists clients seeking referrals to community resources. Handles cases transferring in and out of the department. Work is performed under general supervision, often using independent judgment to resolve situations. Performs related work and other duties as assigned.
Education
Required: High school diploma or equivalent supplemented by courses or training in accounting or bookkeeping.
Experience
Required: Considerable customer service experience required (could be in a variety of settings) and administrative support experience involving clerical and/or accounting duties.
Knowledge, Skills and Abilities
Part-time employees are not eligible for employee benefits.
Full-time employees are eligible for a comprehensive benefit package that includes:
Roanoke County
Roanoke, VA