Senior Provider Value Network Strategist

University Hospitals   Chardon, OH   Full-time
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The UH Population Health Provider Value Network Supervisor are a multi-disciplinary team focused on Value, Network Integrity and Provider/staff engagement who work closely with primary care clinicians, specialists, and other system leadership to transform and advance value-based care.  The role works seamlessly within and as a member of the Provider Value Network Team (PVN Team)

Key responsibilities include:

•             Will focus on the three pillars of: 1) value, 2) provider engagement, 3) network integrity

•             Will be heavily focused on the QCN and independent Practices, but will also work collaboratively with other members of the PVN Team for sharing of best practices, tactics and cross coverage for providers in UHPS

•             PVN Teams will be strategically organized by geography, with accountability for Value, Network Integrity and Engagement of providers in each market. 

•             Develop, iterate, execute, and update value, network integrity and engagement scorecards/value matrixes and provider playbooks

•             Participate in provider and practice engagement through in-person, virtual, and written communications

•             Responsible for provider recruitment and participation agreement completion for clinical integration network.  Requires sourcing initial contacts, making presentations on network to individuals/ or groups of providers and following up on/ completing the cycle.

•             Working with the CIN leadership, implements the approach to regional recruitment and prioritizes the providers that are engaged for the network.

•             Establish and maintain strong, cooperative and collaborative internal relationships with UHQCN Board and other physician leaders, department administrators, hospital liaisons, physician liaisons, along with all leaders of the health system.

•             Integrates providers and practices into the clinical integration architecture by facilitating the connection to data and information sharing and manages relationship with CIN internal teams and Accountable Care delivery team.

•             Working with CIN leadership helps develop and implement strategy to narrow he Clinically Integrated Network where appropriate through standardized evaluation tools

•             Partners closely with population health and other value-based external organizations to drive results and network development

•             Utilizes Salesforce platform to track activities and correlate focused work activity to outcomes

•             Self-starter and self-directed change agent that is passionate and dedicated to practice improvement and transformation while advancing healthcare in alignment with the quadruple aim to support improvements of better health, better care, provider well-being, and improved value.

•             Builds, maintains, and facilitates relationships with practices and other teams that support practices and population health

•             Builds, maintains, and facilitates relationships with appropriate hospital leadership and Institute/service line leadership

•             Responsible for knowing and understanding practice dynamics, practice design, practice relationships of various provider practices to become subject matter expert on the practice from a population health perspective

•             Leverages various data platforms to provide practice centric updates and analyzes data and trends to educate practices on current outcomes

•             Translates data into easily understandable and actionable information that can be used to collaborate with practices on specific interventions to optimize outcomes and meet quality metrics, Population Health goals, and other KPIs 

•             Develops presentations, education, collaterals, and tools to facilitate practice advancement to optimize practice performance in collaboration with UH Population Health team members

•             Autonomous, agile, and versatile in balancing multiple initiatives, facilitation at multiple practices, educational interventions, providing scorecards, while meeting appropriate timelines and deliverables.

•             Maintains ongoing relationship with providers, practice managers and staff to facilitate innovation and learning in clinical integration.

•             Strong knowledge of local, regional and state level emerging trends and ability to anticipate direction and move appropriately.

•             Embraces multi-functional worker concept by performing tasks that are needed for a start-up company before other staff members are hired

•             Able to collect data through concurrent and retrospective review of both practice and facilitator processes and procedures (or workflows), and summarize data/outcomes, develop summary reports designed to trend outcomes, assist with identification of opportunities for improvement to facilitate quality improvement initiatives, both within the practices as well as among team members.

•             Collaborates with the Provider Value Network Supervisors, Manager, Quality & Clinical Transformation, Operations team and other Population Health team members in optimizing and supporting practice interventions, collaterals, and education as well as miscellaneous activities to improve and support population health, QCN, and UH initiatives.

*This role may encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.  


The UH Population Health Provider Value Network Supervisor are a multi-disciplinary team focused on Value, Network Integrity and Provider/staff engagement who work closely with primary care clinicians, specialists, and other system leadership to transform and advance value-based care.  The role works seamlessly within and as a member of the Provider Value Network Team (PVN Team)

Key responsibilities include:

•             Will focus on the three pillars of: 1) value, 2) provider engagement, 3) network integrity

•             Will be heavily focused on the QCN and independent Practices, but will also work collaboratively with other members of the PVN Team for sharing of best practices, tactics and cross coverage for providers in UHPS

•             PVN Teams will be strategically organized by geography, with accountability for Value, Network Integrity and Engagement of providers in each market. 

•             Develop, iterate, execute, and update value, network integrity and engagement scorecards/value matrixes and provider playbooks

•             Participate in provider and practice engagement through in-person, virtual, and written communications

•             Responsible for provider recruitment and participation agreement completion for clinical integration network.  Requires sourcing initial contacts, making presentations on network to individuals/ or groups of providers and following up on/ completing the cycle.

•             Working with the CIN leadership, implements the approach to regional recruitment and prioritizes the providers that are engaged for the network.

•             Establish and maintain strong, cooperative and collaborative internal relationships with UHQCN Board and other physician leaders, department administrators, hospital liaisons, physician liaisons, along with all leaders of the health system.

•             Integrates providers and practices into the clinical integration architecture by facilitating the connection to data and information sharing and manages relationship with CIN internal teams and Accountable Care delivery team.

•             Working with CIN leadership helps develop and implement strategy to narrow he Clinically Integrated Network where appropriate through standardized evaluation tools

•             Partners closely with population health and other value-based external organizations to drive results and network development

•             Utilizes Salesforce platform to track activities and correlate focused work activity to outcomes

•             Self-starter and self-directed change agent that is passionate and dedicated to practice improvement and transformation while advancing healthcare in alignment with the quadruple aim to support improvements of better health, better care, provider well-being, and improved value.

•             Builds, maintains, and facilitates relationships with practices and other teams that support practices and population health

•             Builds, maintains, and facilitates relationships with appropriate hospital leadership and Institute/service line leadership

•             Responsible for knowing and understanding practice dynamics, practice design, practice relationships of various provider practices to become subject matter expert on the practice from a population health perspective

•             Leverages various data platforms to provide practice centric updates and analyzes data and trends to educate practices on current outcomes

•             Translates data into easily understandable and actionable information that can be used to collaborate with practices on specific interventions to optimize outcomes and meet quality metrics, Population Health goals, and other KPIs 

•             Develops presentations, education, collaterals, and tools to facilitate practice advancement to optimize practice performance in collaboration with UH Population Health team members

•             Autonomous, agile, and versatile in balancing multiple initiatives, facilitation at multiple practices, educational interventions, providing scorecards, while meeting appropriate timelines and deliverables.

•             Maintains ongoing relationship with providers, practice managers and staff to facilitate innovation and learning in clinical integration.

•             Strong knowledge of local, regional and state level emerging trends and ability to anticipate direction and move appropriately.

•             Embraces multi-functional worker concept by performing tasks that are needed for a start-up company before other staff members are hired

•             Able to collect data through concurrent and retrospective review of both practice and facilitator processes and procedures (or workflows), and summarize data/outcomes, develop summary reports designed to trend outcomes, assist with identification of opportunities for improvement to facilitate quality improvement initiatives, both within the practices as well as among team members.

•             Collaborates with the Provider Value Network Supervisors, Manager, Quality & Clinical Transformation, Operations team and other Population Health team members in optimizing and supporting practice interventions, collaterals, and education as well as miscellaneous activities to improve and support population health, QCN, and UH initiatives.

*This role may encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.  


Education

•             Bachelor’s Degree REQUIRED 

•             Master’s Degree Preferred in healthcare, business or related field

Experience & Knowledge:

•             Quality Improvement & Process Improvement skills preferred

•             Healthcare / Quality /Public Health/ Change Management/Population Health/Practice Support preferred

•             Experience in business development or related area, strong working knowledge of physician relationship management

•             Previous work in clinical integration, accountable care or quality networks a plus

•             Experience building executive level projects and leading system wide interventions with executives

•             Experience building and designing system level projects from inception to implementation design

•             Minimum 3 years experience as Provider Value Network Strategist, or comparable experience

•             5 years healthcare experience strongly preferred

Special Skills & Equipment Knowledge:

  • Proficient in Microsoft Office suite required. Excellent time management and interpersonal skills. Ability to manage multiple projects and prioritize.  Able to work independently.  Familiar with LEAN, Gantt charts, and other QI/change management methodologies.
  • CPHQ or Lean certified preferred

This job is no longer available.

University Hospitals

Chardon, OH