Duties and responsibilities:

Duties include, but are not limited to:

1. Assist in the receiving, checking in, stocking and organizing incoming inventory.
2. Inventory control and management of inventory for service and rebuild shops.
3. Check incoming freight for quality and quantity – inspect for damage.
4. Load and unload freight trucks and/or customer vehicles; forklift operation required.
5. Prepare outbound freight to customers and branches.
6. Track shipments; provide order status.
7. Support branch service by pulling parts when needed.
8. Manage SDS safety listings.
9. Coordinate warranty parts with the Corporate Warranty Administrator.
10. Manage truck maintenance services and log.
11. Manage uniforms.
12. Interface daily with customers, vendors and co-worker daily by phone and in person.
13. Get quotes and process freight orders.
14. Identify any Branch shipping needs and convey to management.
15. Report daily on operations to the Branch Manager.

Must be fluent and literate in the English language.

Reading: Ability to read and interpret documents; such as BOM, SDS, procedures, parts manuals and invoices.

Verbal: Ability to effectively present information and respond to questions from employees and customers. Understand the competition among vendors and the sensitivity of technical information. Be able to assure customers that shipping needs are met in a timely manner.

Writing: Need to provide customers, vendors and co-workers with timely, concise and accurate communications.

Organization: Must be able to manage several tasks simultaneously and efficiently. Must be detail-oriented, and insure that all receipts are tagged and labeled for inventory control.

Reasoning Ability: Must have the ability to solve practical problems while dealing with a variety of situations. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral or schedule format.

Environmental Working Conditions: Work at an assigned work station plus be active on the shop floor and warehouse.

Desired Skills:

• Positive customer relations.
• Good communicator and listener.
• Have strong organizational skills and be able to multitask.
• Detail-oriented.
• Be proficient in Microsoft Office Suites.