Position Summary & Essential Duties:

The Radiology Informatics Applications and Systems Analyst I position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow. Radiology Informatics Applications and Systems Analyst I is responsible for providing major enterprise Radiology applications configuration and support as well as other applications as assigned to enhance operational efficiencies and patient safety. This position will support the day to day operations and maintenance of the Radiology Informatics systems. This position will work closely with other Radiology and business units.

The responsibilities include:                                                                                       

• Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts.
• Participates in change management activities to support successful system deployments and enhancements.
• Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution.
• Develops policies and procedures in collaboration with clinicians and other system analyst team members
• Participates in application upgrades and troubleshooting efforts.
• Participates in supporting and troubleshooting interfaces for inbound/outbound
• Creates reports, dashboards, and other analytical tools to support customer base. 
• Creates and maintains appropriate system documentation.
• Works with other clinical and application analysts to insure system integrations.
• Utilizes and maintains appropriate change control procedures and standards.
• Performs call rotation duties as required.
• Develops and maintains productive working relationships with the Radiologists, Directors,   
• Managers, Supervisors for the enterprise.
• Trouble-shoot and problem resolution and follow up
• Maintains and Quality assurance of data and images
• Maintains integrity and security of the Radiology PACS, UH Enterprise Image management system, and any other supported applications.
• Prioritizes own work tasks to insure completion by expected work schedule.
• Reviews work products and assures it is complete, acceptable and accordance with standards.
• Performs all responsibilities within the standards set by the Radiology Policies and Guidelines.
• Supports the UH Mission and Strategies.
• Job related Technical Skills.
• Has knowledge of, maintains data integrity, troubleshooting ability of the following systems: PACS, Research PACS, PeerVue, Dynacad, Olea, MIM, Hologic DEXA, EMR, AEMR, Philips Intellispace and others as assigned

*This role may encounter Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.  

Position Summary & Essential Duties:

The Radiology Informatics Applications and Systems Analyst I position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow. Radiology Informatics Applications and Systems Analyst I is responsible for providing major enterprise Radiology applications configuration and support as well as other applications as assigned to enhance operational efficiencies and patient safety. This position will support the day to day operations and maintenance of the Radiology Informatics systems. This position will work closely with other Radiology and business units.

The responsibilities include:                                                                                       

• Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts.
• Participates in change management activities to support successful system deployments and enhancements.
• Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution.
• Develops policies and procedures in collaboration with clinicians and other system analyst team members
• Participates in application upgrades and troubleshooting efforts.
• Participates in supporting and troubleshooting interfaces for inbound/outbound
• Creates reports, dashboards, and other analytical tools to support customer base. 
• Creates and maintains appropriate system documentation.
• Works with other clinical and application analysts to insure system integrations.
• Utilizes and maintains appropriate change control procedures and standards.
• Performs call rotation duties as required.
• Develops and maintains productive working relationships with the Radiologists, Directors,   
• Managers, Supervisors for the enterprise.
• Trouble-shoot and problem resolution and follow up
• Maintains and Quality assurance of data and images
• Maintains integrity and security of the Radiology PACS, UH Enterprise Image management system, and any other supported applications.
• Prioritizes own work tasks to insure completion by expected work schedule.
• Reviews work products and assures it is complete, acceptable and accordance with standards.
• Performs all responsibilities within the standards set by the Radiology Policies and Guidelines.
• Supports the UH Mission and Strategies.
• Job related Technical Skills.
• Has knowledge of, maintains data integrity, troubleshooting ability of the following systems: PACS, Research PACS, PeerVue, Dynacad, Olea, MIM, Hologic DEXA, EMR, AEMR, Philips Intellispace and others as assigned

*This role may encounter Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.  

Experience & Knowledge:

• Minimum 1 year of experience in a clinical environment.
• Must be detail-oriented and organized, with good analytical and problem solving ability. 
• Notable client service, communication, presentation and relationship building skills required. 
• Ability to function independently and as a team player in a fast-paced environment required. 
• Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.) required.
• Good written and verbal communication skills are required.
• Understanding of JCAHO and HIPAA requirements necessary.

Must have a minimum of 1 year of experience working with clinical applications such as:

• Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank)
• Radiology systems: RIS, PACS, Post processing
• Pharmacy systems (Management, dispensing)
• Eclipsys Sunrise Clinical Manager
• Cardiology systems
• Ambulatory EMR systems
• Document Management systems

Special Skills & Equipment Knowledge:

• Knowledge of radiology workflow and terminology.
• Understands DICOM and multiple radiology modalities.
• Radiology procedure knowledge such as CT, MRI, Diagnostic X RAY and US.

Education:

Bachelor’s degree preferred and a minimum of 1 year of relevant experience.

Or

Associate’s degree or registered x-ray technologist and a minimum of 1 year of relevant experience.

CIIP is preferred

Preferred Qualifications:

Schedule is 8:30am-5:00pm with flexibility - sometimes must come in earlier or stay later and occasionally work off hours.  On-call 1 week out of approximately every 6 weeks.  This position covers all locations across various entities - travel to these sites is required.