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Job Description
Job SummaryAssist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence.Essential FunctionsPrimary Location
SITE - Kentwood Medical Office Building - 4600 Breton Rd - KentwoodDepartment Name
Patient Access Service Center - Strategic InitiativesEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
36Hours of Work
variableDays Worked
Su-SaWeekend Frequency
Variable weekendsSpectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more here.
Spectrum Health
Kentwood, MI