Careers at BrightRidge

Date Posted: 05/03/24

JOB SUMMARY:

To create a positive image of BrightRidge with each customer contact. To receive and post customers' payments to their account.

ESSENTIAL FUNCTIONS:

• Accept payment for monthly billing from customers and post to their account
• Balance day-to-day business to include tickets, checks, cash, money orders, and credit card payments
• Prepare bank deposits and turn in daily cash reports to the Lead Cashier.
• Open, sort, balance, and post payments from the night deposit box
• Direct customers to various BrightRidge
• Assist with the opening of mail
• Must possess general knowledge of NISC and Contact
• Must demonstrate and convey support in the Quality Service Program and the CS Standard of Behavior
• Promote BrightRidge services and initiatives. Adhere to company policies, directives, and procedures at all times.
• Must comply with BrightRidge Cash Handling Safety and Control Procedures.
• Assist residential customers with payment arrangements on electric and broadband services.
• Sit and stand at a computer while completing various cashier and other tasks throughout the day.
• Ability to maintain reliable, predictable, and reasonable attendance

ADDITIONAL RESPONSIBILITIES:

• Provide Reception area coverage and assist with completing the daily front desk responsibilities.
• Cross-train in Account Services and assist in that capacity as needed
• Be available for after-hours problem repairs, outages, and scheduled work to include working fair share of all necessary overtime.
• Must maintain a valid drivers' license from the state of residence
• Perform other duties as requested or assigned; not limited to but to include clerical, collections, and special tasks/assignments.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be able to operate a 10-key calculator with speed and st possess P/C skills and be familiar with Microsoft Office products.
• Must be able to relate to all socioeconomic levels of people
• Must have the ability to communicate clearly and positively both orally and in writing
• Must know and understand service policies and practices of BrightRidge.
• Must know the principles of positive customer contact, especially with disgruntled customers
• Must have knowledge of data entry procedures
• Must be able to handle money efficiently and accurately
• Must possess strong face-to-face communication
• Must display a high degree of honesty, loyalty, and integrity

PHYSICAL REQUIREMENTS:

Work requires constant computer use which entails reaching, handling, fingering, feeling, fine manipulation, vision, talking, hearing, and hand/arm use for machine control operation. Left or right head rotation, forward and side head bending, walking, change of position, reaching across midline, stooping, and firm grasp is required. Majority of the day requires frequent standing, occasionally walking from one register to another, occasionally lift money trays weighing approximately 11 pounds, and exert static push force of 30 pounds to open/close vault door.

WORKING CONDITIONS:

Work is performed in an indoor climate-controlled office environment with appropriate lighting. Normal working hours may extend beyond standard hours of operation.

QUALIFICATIONS:

• High school diploma or equivalent required
• One year prior experience in a Cashier position preferred

Only qualified applicants are considered. 

Applications must be completed by Friday, May 17th at 5:00 PM. 

___________________________________________________________

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, employees will be required to perform other job related marginal duties as required without a formal update of the job description.

EEO/M/F/TNDFWP/VETS

Date Posted: 05/01/24

JOB SUMMARY:                                                          

  Analyze and contribute to the work completed by the control room to ensure a safe working environment for service and construction crews, internal and contracted. Assist with developing processes and procedures that expand services offered by the control room to improve reliability, resiliency, real time monitoring, and safety for field personnel. Monitors the Outage Management System (OMS) for accuracy, possible upgrades, and error resolution. Assists in the control room providing engineering support for the transmission and distribution system.

ESSENTIAL FUNCTIONS:

• Write switching orders to transfer load for maintenance, system optimization, and emergency response to meet lockout/tagout procedures as defined by APPA.
• Analyze operations information to determine reliability indices. Compare BrightRidge system reliability with forecast estimates and national standards.
• Recommend and establish communications standards and best practices between the control room and other departments.
• Identify gaps in daily processes and leverage OMS software to improve daily functionality for BrightRidge.
• Interact with OMS vendor software staff to keep BrightRidge assets current.
• Establish and direct the use of OMS specifications and standards, ensuring integrity and efficient utilization of automation.
• Plan, develop, and conduct comprehensive training programs that include scenario, remedial, and on the job training with Mapwise, OMS, SCADA, Tantalus, and NexTraq.
• Develop test scenarios to be utilized in training and requalifying control room operators.
• Establish processes and procedures for operating equipment such as: breakers, reclosers, and IntelliRupters.
• Develop, present, and suggest new methods to operate the power system more effectively and economically.
• Prepare technical reports to summarize system disturbances, and economic cost benefit analysis while detailing more efficient operating methods.
• Coordinate with engineering department to develop and maintain alarm limit values in all systems for operational parameters that safely monitors the system.
• Coordinate with engineering department on system planning projects to meet system operating objectives of the control room through effective and safe implementation.
• Assist with developing, implementing, and maintaining programs that expand services offered by the control room. These programs will improve reliability, real time monitoring, and safety for field personnel. This list of suggestions will expand as the industry advances:
• Real time monitoring of distribution and transmission system devices
• Real time monitoring of power flow at delivery points and distribution substations
• TALO and DERMS system events for demand response
• Root cause analysis and sequence of events during outages
• Load forecasting at system and sub-system level
• Procedures during automation events
• Continuous substation camera monitoring
• Asset health/asset management
• DMS/ADMS
• Read one-line diagrams for distribution and transmission system.
• Assist in the control room; dispatching field personnel and answering customer calls.
• Ability to maintain reliable, predictable, and reasonable attendance.

ADDITIONAL RESPONSIBILITIES:

• Must maintain a valid driver’s license from the state of residence.
• Must be available for after-hours work which would include working fair share of all necessary overtime.
• Assist in Control Room during emergency situations.
• Perform other duties as requested or assigned by Administration

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to effectively manage change as the organization implements new procedures, processes, and programs.
• Ability to analyze problems and develop effective solutions at the functional level.
• Must maintain competency in the study, design, construction, and operation of all aspects concerning the electric utility industry.
• Working knowledge of transmission and distribution relaying, breaker and recloser functions, distribution automation protection schemes, and FLISR.
• Must be able to read, interpret, and convey details of schematic diagrams.
• Ability to distinguish full range of colors in order to be successful with completing duties involving the use of computer displays to monitor color-coded diagrams.
• Must be able to communicate effectively, both orally and in writing.
• Knowledge of modern training and safety practices.
• Willing to take additional training as needed.
• Demonstrate behavior consistent with BrightRidge’s culture in the spirit and core values of technical competency, respect and dignity, accountability, integrity, trustworthiness, and servant leadership to empower or otherwise enable others to optimally perform their job responsibilities.
• Demonstrate and promote ethics and behaviors consistent with BrightRidge's culture, Board policies, and business practices. Understand and fulfill the role and responsibility for all compliance.

PHYSICAL REQUIREMENTS:

The position requires constant vision and sitting.  Frequent handling, talking, hearing, depth perception, and arm/hand machine control operation is required. Approximately 10% of this position’s time is spent outside observing and studying operations of utility personnel to improve functions of the control center. Employee may be required to ambulate on uneven terrain.

WORKING CONDITIONS:

Generally, work is performed in an indoor temperature-controlled office environment with appropriate lighting. 

QUALIFICATIONS:

• Four-year degree in engineering, electrical technology, electronics, and computer technology, or a similar field with at least three years of related, progressive experience in a distribution utility role, providing support and management for key operational systems.
• A significant background in electric utility distribution engineering that includes progressively responsible engineering, operations, planning, and design knowledge is preferred.
• Excellent oral and written communication, customer-facing, and people management skills.

Only qualified applicants are considered. 

Applications must be completed by Friday, May 24th at 5:00 PM. 

___________________________________________________________

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

EEO/M/F/TNDFWP/VETS

Date Posted: 05/01/24

JOB SUMMARY:

The Construction Department Coordinator is responsible for coordinating the activities of the distribution team to ensure the scheduling and execution of engineered and non-engineered jobs are completed. This includes coordinating with other departments to ensure projects are completely ready for overhead and underground construction. Assist and fill in for the construction manager to help provide management and leadership to all people reporting to the operation department. The successful candidate will be organized, detail-oriented, and able to multitask.

ESSENTIAL FUNCTIONS:

• Develop work plans that involve field checking jobs for all jobs assigned to the construction department for construction, maintenance, and operation of the distribution system.
• Schedules work and supervise all construction and maintenance personnel for overhead and underground lines.
• Schedules, oversees, and inspects the work of Brightridge and business partner crews.
• Organize and prioritize work orders.
• Coordinate planned outages.
• Ensures worker safety practices.
• Works with fleet-only scheduling of planned maintenance of vehicles with construction schedules.
• Performs as on-call supervisor as scheduled on a rotating basis; available for call-in whenever needed.
• Plans and coordinates work with other utilities and business partners.
• Plans, coordinates and reviews construction work to ensure maximum efficiency and cost effectiveness.
• Provides supervision in the absence of the Construction Manager.
• Acts as a liaison between engineers and construction crews for coordination.
• Assist with the coordination of crews & business partners during power outages during and after hours.
• Ensures the proper installation of any and all power line equipment.
• Assist with on-going training, developing and annual evaluations for all employees.
• Performs Tennessee One Calls and updates.
• Maintains records and tracking of work orders in progress, and completion.
• Provides assistance to the Service department when necessary.
• Schedules all essential equipment needed on a daily basis and ensures proper operation of all equipment assigned to construction.
• Ability to maintain reliable, predictable, and reasonable attendance.
• Support and carry out the company's safety program.

ADDITIONAL RESPONSIBILITIES:

• Perform other duties as requested or assigned.
• Must maintain a valid drivers' license from state of residence.
• Must be available for after-hours work.
• Maintain any vehicle assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have working knowledge of the electric utility industry and ability to perform line construction and maintenance.
• Must be able to answer consumer inquiries and provide guidance concerning pending construction projects.
• Must present a positive image for BrightRidge at all times.
• Must know and be able to apply supervisory skills.
• Must possess a thorough knowledge of all equipment and technical devices used in line construction.
• Must have the ability to communicate clearly and effectively with employees, customers, and the general public both orally and in writing.
• Must be able to schedule and coordinate large construction projects efficiently, effectively, and safely.
• Must be able to effectively use a networked computer and proficient in the latest version of Windows and Microsoft Office.
• Must be able to operate mobile data equipment such as an iPad.
• Must have the ability to effectively coordinate multiple crews and multiple tasks in an efficient and safe manner.

PHYSICAL REQUIREMENTS:

Position requires constant vision and depth perception, frequent standing, walking, sitting, speaking, hearing, arm/hand, leg/foot, and simple grasp for machine control operation. Must be able to supervise the work of others in extreme weather conditions.

WORKING CONDITIONS:

Approximately 80% of this position must be performed outside in varying weather conditions, which may require the ability to ambulate on uneven terrain. Exposure to vehicle traffic, general construction hazards and heavy equipment. The other 20% is performed in an indoor climate-controlled office environment with appropriate lighting.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Seven (7) years of experience in distribution line or engineering, or equivalent related experience, including good working knowledge of distribution operations and activities.
• Prior experience in project management and/or in a leadership role is a plus.

Only qualified applicants are considered. 

Applications must be completed by Friday, May 24th at 5:00 PM. 

___________________________________________________________

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

EEO/M/F/TNDFWP/VETS

Date Posted: 05/01/24

JOB SUMMARY:

To plan, direct and assign the activities of service linemen in the construction and maintenance of distribution and service facilities. To direct and assign activities to repair electrical problems and outages. To ensure work is performed in a safe manner. To plan, direct, and assign the activities of the Tree Trimming Coordinators, Service Department Specialists, and Service Lineman.

ESSENTIAL FUNCTIONS:

• Assists Chief Operations Officer and other members of management in developing viewpoints, objectives and policies.
• Prepares annual budget for Service Department.
• Responds to power outage and electrical problem calls.
• Writes work orders for service connections and outdoor lighting.
• Coordinates new installations, changeovers, response to power outages and customer complaints regarding the work of the Service Department.
• Approves maintenance on vehicles assigned to Service.
• Alerts Engineering Department of poles or lines that need attention.
• Alerts Tree Trimming Coordinators of trees that should be cleared from lines.
• Performs all necessary personnel functions for employees in Service Departments.
• Performs as on-call supervisor as scheduled on a rotating basis; available for call-in whenever needed
• Ability to maintain reliable, predictable and reasonable attendance.

ADDITIONAL RESPONSIBILITIES:

• Must maintain a valid drivers' license from state of residence.
• Perform other duties as requested or assigned.
• Must maintain any assigned vehicle.
• Must be available for after hours work which would include working fair share of all necessary overtime.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must know rules and regulations governing BrightRidge.
• Must be familiar with the duties of each department.
• Must be familiar with pertinent electric codes and safety regulations.
• Must possess the ability to supervise effectively.
• Must be able to communicate effectively, both orally and in writing.
• Must have the ability to communicate clearly and effectively with consumers.
• Must be able to operate computer applications relevant to the position.
• Must be familiar with Microsoft Office, Word & Excel.
• Must be able to operate all equipment relevant to performing the job functions.

PHYSICAL REQUIREMENTS:

Position requires constant vision and sitting. Frequent handling, talking, hearing, depth perception and arm/hand machine control operation is required. Approximately 10% of this position's time is spent outside performing switching functions or observing and coordinating employees' activities where employee may be required to ambulate on uneven terrain.

WORKING CONDITIONS:

Generally, work is performed in an indoor climate-controlled office environment with appropriate lighting.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Formal training and certification as a Journeyman Lineman are a plus.
• Ten years prior experience as a Journeyman Lineman is a plus.
• Prior experience in project management and in a leadership role is preferred.
• Two-year degree preferred.

Only qualified applicants are considered. 

Applications must be completed by Friday, May 24th at 5:00 PM. 

__________________________________________________________________________

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

EEO/M/F/TNDFWP/VETS

Date Posted: 05/01/24

JOB SUMMARY:

Oversees right-of-way clearing for new and existing distribution and transmission line construction.  Maintains time and equipment records for each crew to verify statements from contracting services.

ESSENTIAL FUNCTIONS:

• Coordinate tree trimming with the engineering, construction, and broadband departments prior to new line construction.
• Obtain power outage locations and schedule crews to clear trees.
• Direct contracted tree trimming crews and assign daily work orders. (Position has no authority in tangible employment actions including hiring, firing, promoting, reassigning significantly different tasks, or causing changes to benefits but may be involved in directing day-to-day operations of employees).
• Correspond with customers when right-of-way or workmanship problems arise.
• Respond to phone calls for tree trimming requests and power outage calls after hours as needed in a timely manner. Document calls and conversations via contact tracking.
• Maintain daily progress report from tree trimming crews.
• Verify contract employees' hours and equipment use and give to Service Department Administrator for verification of billing.
• Represent BrightRidge in court when there is a dispute regarding tree trimming.
• Ensure that right-of-way trimming is completed as directed.
• Maintain assigned vehicle.
• Obtain R.O.W. prior to tree trimming of our lines.
• Assist in spraying around guys and poles.
• Help prepare and keep up-to-date a mapping system of trouble and completed areas for future planning.
• Correspond with tree trimming companies concerning equipment status, safety items and employees.
• Discuss complaints and future tree trimming plans with consumers.
• Ability to maintain reliable, predictable and reasonable attendance

  ADDITIONAL RESPONSIBILITIES:

• Perform other duties as requested or assigned.
• Maintain valid driver’s license from state of residence.
• Must be available for after hours work which would include working fair share of all necessary overtime.

 KNOWLEDGE, SKILLS, AND ABILITIES:

• Must know BrightRidge safety rules and regulations.
• Must know public contact principles.
• Must know procedures for tree trimming.
• Must know BrightRidge system.
• Must know use of tree trimming and right-of-way equipment.
• Must be able to schedule work and direct workers.
• Must deal effectively and positively deal with customers.

 PHYSICAL REQUIREMENTS:

Must occasionally lift up to 67 pounds and must be able to ambulate across uneven terrain.  Requires constant sitting (while driving), vision, depth perception and arm/hand, leg/foot and simple grasp for machine control operation.  Requires frequent talking and hearing and occasional lifting, lowering, carrying push/pull, climbing stairs, head/neck movement, standing, walking, reaching, handling, crouch/squatting, turning, balancing, cutting and trimming. 

 WORKING CONDITIONS:

Approximately 90% of this position must be performed outside in varying weather conditions with  large amount of time spent working out of the vehicle.  The remaining 10% is spent in a normal    temperature controlled office environment. 

QUALIFICATIONS:

• High school or equivalent required.
• Three years' experience in tree trimming techniques and supervision pr
• Obtain and maintain Arborist Certification.
• Must have or obtain a category six spraying license.

Only qualified applicants are considered. 

Applications must be completed by Friday, May 24th at 5:00 PM.                  

EEO/M/F/TNDFWP/VETS

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

Date Posted: 04/30/24

• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Excellent interpersonal and organizational skills
• Outstanding written and verbal communication skills 
• Enrolled in a course of study that includes human resources, communications, or a related field. 
• A basic understanding of US labor laws is preferred.

Only qualified applicants are considered. 

Applications must be completed by May 30th at 5:00 PM.                                  

EEO/M/F/TNDFWP/VETS

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

Date Posted: 04/09/24

JOB SUMMARY:                                                          

The Information Security Administrator will provide network and systems security monitoring and proactive remediation for all BrightRidge technology systems. Acts as a liaison with internal and external entities, developing policies and procedures.  Proactively monitors standards and regulatory requirements.  Partners with staff to support security compliance and audit programs, establish assessments, manage and track risk mitigation and remediation activities.

ESSENTIAL FUNCTIONS:

• Administers security policies and/or hardware/software for existing computer networks and systems. Works with Network Administrator and other personnel to develop, implement and monitor all aspects of cyber security for all current and planned networks. 
• Evaluate network and systems changes/expansions for security compliance.
• Performs security audits and conducts other functions independently or jointly with technical assistance from IT personnel and other BrightRidge departments.
• Makes recommendations on appropriate security levels for personnel, physical access, and technical security controls.
• Manage external vendor relationships for Cyber Security services.
• Develops Information Security policies and procedures in accordance with FERC, NERC, NIST, ISO and/or other internal or external standards, regulations or needs.
• Confers and coordinates with end-users, consultants and field personnel for the purpose of clarifying detailed network and computer security requirements and operating procedures.
• Prepares and/or assists with the development of company standards such as security procedures and computing equipment specifications
• Acts as liaison with Auditors and management staff regarding information security issues
• Monitors the legal and regulatory landscape to proactively address Information Security requirements.
• Develops and delivers appropriate end-user presentations, documentation and training materials to promote information security awareness company-wide.
• Partners with internal staff to develop technical tools to manage information security compliance and audit requirements.
• Reviews latest technical publications and other documentations and/or standards to remain current on new technology and equipment related to computing security and network/systems design, analysis and maintenance applications.
• Conducts studies to evaluate the feasibility of new technology and estimates resources required to implement new applications.
• Develops and maintains detailed setup procedures (including documentation) for security related hardware and software used company wide and for specific applications or networks.
• Monitors network and personal computers for compliance with all computer related policies.
• Daily reviews security auditing tools and logs for unusual activity and responds appropriately.
• Performs periodic audits of security risk assessments for all functions within the company.
• Evaluate solutions and compliance of existing and new IT systems for Zero Trust security architecture.
• Maintain knowledge of external cloud services and utilize appropriate perform security monitoring. Monitor remote access to cloud services.
• Ability to maintain reliable, predictable and reasonable attendance.

ADDITIONAL RESPONSIBILITIES:

• Perform other duties as requested or assigned.
• Must maintain a valid driver’s license from state of residence.
• Must be available for after-hours work which would include working fair share of all necessary overtime.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent knowledge of IT systems and workflows utilized by BrightRidge.
• Knowledge of BrightRidge departments and their functions.
• Knowledge of Information Technology best practices.
• Experience in an Information Security corporate environment.
• Experience in IT Audit, IT Risk, system administration, network and application security concepts.
• Experience with and understanding of NISC and NERC Standards including NERC CIP. 
• Direct experience or exposure to the following technologies: Windows, Linux, or other UNIX operating systems, SSO, LDAP, Java, XML, Azure Active Directory, Active Directory Domain Administration.
• Expertise following Governance and Access Control models required.
• In depth knowledge of regulatory compliance requirements and risk management, including methodologies and tools.
• Must be able to communicate clearly, both orally and in writing.
• Possess excellent time-management skills.

PHYSICAL REQUIREMENTS:

Position requires occasional lifting of up to 20 lbs.  Frequent lifting of lesser amounts is required as well as lowering, carrying, static position (head/neck), standing, walking, sitting, talking and simple grasp.  Constant vision, hearing, depth perception and arm/hand use for machine control operation are required. 

WORKING CONDITIONS:

Most work is done in an indoor, climate-controlled environment.  However, occasional work is done in substations where there may be dim light, no temperature control and would require the ability to walk on uneven terrain. 

QUALIFICATIONS:

• Five years prior experience using information security or related IT experience, or equivalent combination of education and experiences.
• CISSP, CISA or other security certifications desired.
• Knowledge of Utility business practices preferred.
• Associates Degree in Computer Science or similar security major preferred. Equivalent professional training and experience in Cyber Security may substitute for a B.A. Degree.

Only qualified applicants are considered. 

Applications must be completed by Friday, May 17 at 5:00 PM.                                     

EEO/M/F/TNDFWP/VETS

________________________________________________________

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed.  Since jobs tend to change over time, employees will be required to perform other job related marginal duties as required without a formal update of the job description.

Date Posted: 04/02/24

JOB SUMMARY:                                                          

Responsible for testing, calibrating, and repairing electric meters.  Responds to consumer inquiries about metering and billing.  Monitors power quality of both single and three phase systems.  Installs metering for residential, commercial, and industrial consumers.  Performs load control equipment installation and maintenance.  Performs other job duties as assigned by AMI Manager.

ESSENTIAL FUNCTIONS:

• Tests, calibrates, and repairs electric meters in field and shop environments
• Tests metering systems, including CTs, PTs, and wiring for safety and accuracy
• Performs single-phase and three-phase voltage and current checks on metering system
• Maintains records of meter tests and prepares reports of meters tested as required
• Reads commercial meters and inspects large power sites monthly
• Performs substation metering and AMI Tower site inspections and writes reports as necessary
• Installs, programs, and maintains metering equipment for residential, commercial and industrial consumers, including CTs, PTs, meters, wiring, metering hardware and AMI equipment
• Installs, maintains, and troubleshoots Load Control equipment
• Aids in the training of Meter Technician I
• Performs duties of AMI Technician when directed by AMI Manager
• Must possess a working knowledge of Tantalus AMI systems and hardware, NISC software suite and MDM system
• Must be able to operate BrightRidge bucket truck and other required equipment
• Ability to maintain reliable, predictable and reasonable attendance

 ADDITIONAL RESPONSIBILITIES:

• Participate in continuing education thru meetings, seminars, schools, or training, etc., as determined by AMI Manager or as required by law
• Must maintain a valid drivers’ license from state of residence
• Perform other duties as requested or assigned
• Answer telephone during power outages as required
• Adhere to BrightRidge safety guidelines and best practices for performing work
• Maintain proper care of assigned fleet vehicle and all tools and equipment
• Must be available for after-hours work which would include working fair share of all necessary overtime

  KNOWLEDGE, SKILLS, AND ABILITIES:

• Must know content of metering courses, principles of customer contact, both in person and over the phone, principles of basic electricity, as well as the billing cycles and principles of billing
• Must possess basic computer skills
• Must be able to climb ladder
• Must be able to learn changing technology

PHYSICAL REQUIREMENTS:

Must be able to occasionally lift and carry a maximum of 40 pounds.  Must be able to stand for up to 30 minutes.  Position requires frequent standing, walking, sitting, reaching, handling, pick/pinch and fine manipulation.  Requires constant vision and depth perception.  Requires occasional kneeling/squatting and head and neck rotation and bending.   

WORKING CONDITIONS:

Approximately 50% of this position is performed outside in varying weather conditions.  The other 50% is performed indoors inside the meter shop with appropriate lighting.

QUALIFICATIONS: 

• High school diploma or equivalent required
• Pass a color blindness screening
• Four years of direct metering experience

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed.  Employees will be required to perform other job related marginal duties as required.

QUALIFIED CANDIDATES SHOULD SUBMIT AN APPLICATION BY MAY 17, 2024.  

EEO/M/F/TNDFWP/VETS