Receptionist Full Time Rotating Day/Evening

University Hospitals   Cleveland Heights, OH   Full-time
This job is no longer available.
Job Posting Shared.
Job Posting Reminder Sent.

Communicates well with patients, visitors and employees. Explains policies and procedures to patients, families, and visitors as needed. Listens courteously and responds to patient questions, concerns, and or refers to the appropriate individual. Anticipates patient, family and visitor needs and provides assistance. Accurately, promptly and politely communicates with coworkers, caregivers and physicians via phone, intercom or face to face. Communicate appropriately with other departments and services to meet department and patient needs. Identifies self and department when answering the phone. Primarily responsible for answering the telephone within 3 rings. Actively seeks to resolve conflicts or misunderstandings promptly, in a positive manner.Appropriately initiates emergency communications regarding fire, triple, etc.Keeps work and waiting areas neat and organized.
Communicates well with patients, visitors and employees. Explains policies and procedures to patients, families, and visitors as needed. Listens courteously and responds to patient questions, concerns, and or refers to the appropriate individual. Anticipates patient, family and visitor needs and provides assistance. Accurately, promptly and politely communicates with coworkers, caregivers and physicians via phone, intercom or face to face. Communicate appropriately with other departments and services to meet department and patient needs. Identifies self and department when answering the phone. Primarily responsible for answering the telephone within 3 rings. Actively seeks to resolve conflicts or misunderstandings promptly, in a positive manner.Appropriately initiates emergency communications regarding fire, triple, etc.Keeps work and waiting areas neat and organized.

High School Diploma/GED  Required

1-3 years of experience required.

Experience as a receptionist or secretary required.

Experience in a hospital setting preferred. 

 


This job is no longer available.

University Hospitals

Cleveland Heights, OH