Are you ready to advance to the role of Vice President of Performance Improvement, Applications, and Analytics at our leading non profit, BHN?

Behavioral Health Network is a large and growing non-profit provider of community-based mental health, substance use disorder, and intellectual disability services. We employ close to 2000 individuals throughout Western Massachusetts, with an annual operating budget of about $90 million.

While its service territory is the four counties of Western Massachusetts, BHN’s predominant presence is in the Pioneer Valley, with its corporate office located in Springfield, MA.

• Plans with executive leadership
• Directs and manages the performance improvement function of the agency
• Assists BHN’s Information Systems comprising applications, data management & reporting, quality assurance & project management, and the EHR team
• Responsible for planning, coordinating, and directing the Performance Improvement (PI) functions of the agency, aligning applications, data management & reporting, quality assurance & project management, and the EHR team in assisting BHN towards its mission of providing equitable high quality care.
• Ensures the implementation of the established standards placed on this agency by funding, governing, licensing, and accreditation.
• Leads the PI process and program evaluation through monthly data collection, analysis, audit, and reporting, and works with senior managers to implement performance improvement plans for areas as identified.
• Assists in the development, monitoring, and presentation of internal quality measures and initiatives and ensure compliance with external regulations and agency standards.
• Coordinating tracking and reporting of program outcomes, and follow-up of corrective action .
• Responsible for developing methods for data collection, integration of systems information, and extracting data as required defined by senior leadership
• Demonstrates expertise in data management and the use of analytical and statistical tools to identify trends in current processes and systems.
• Transforms data into actionable information and communicates performance improvement priorities and results using narrative and the appropriate methods of data visualization.
• Coordinates and facilitates monthly and quarterly meetings related to compliance, risk quality
• Set expectations, develops plans, and manages processes to measure, assess and improve the quality of clinical programs and/or regulatory/accreditation compliance by measurable results in assigned facilities.
• Seek methods to improve current agency practices/processes/clinical products by identifying problems and proposing solutions, as necessary to include program review and clinical systems review.
• Investigate, in collaboration with the agency, any quality concerns such as those received from state and federal agencies including the Corporate Risk Management . Prepare, in collaboration with appropriate disciplines, action plans and submits responses within designated time frame.
• Work collaboratively with corporate staff, physicians, risk management, and other corporate leaders to address performance improvement and quality improvement issues.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person’s life
• You will expand your experience in various areas of mental & behavioral health
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available

Qualifications/Requirements

• Bachelor’s Degree required, preferably with a concentration in Computer Science or Information Sciences; Master’s Degree strongly preferred.
  • 10 years of business operations experience ideally in the context of high-growth company environments.
  • Five or more years of leadership experience required, preferably in an MIS/IT organization managing a team of MIS/IT professionals.
  • Previous MIS experience in a Healthcare environment is also desirable and experience interfacing with executive level management.
  • Active affiliation with appropriate Information Technology networks and organizations and ongoing community involvement, preferred.

How do I apply to be a Vice President of Performance Improvement, Applications, and Analytics?

If you are interested in this opportunity, please click “Apply for Job” from Kronos/WFD or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

**NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.