King County District Court Profile
KCDC is the largest and most technologically advanced Court of Limited Jurisdiction in the State of Washington. It currently processes approximately 200,000 matters per year with 25 elected judges and roughly 260 employees at 8 courthouse locations. The Court is a leader in many areas involving public safety and access to justice, including the use of problem-solving courts, jail-alternative programs, technology- and judge-managed probation services. Fourteen cities contract with King County for court services provided by KCDC.
Position Summary
King County District Court is seeking two Court Communications Clerks who are active learners, adaptive, reliable, and action-oriented. The responsibilities of a Court Communications Clerks include providing customer service that typically involves receiving and handling callers' inquiries and/or complaints and responding to information requests. Duties involve explaining basic programs, services, policies and/or procedures.
Court Communications Clerks must provide outstanding customer service during stressful situations, have impeccable attention to detail, thrive in a team environment with superb problem-solving skills, and be comfortable interacting with executive-level management and members of the public via telephone on a daily basis. We need Court Communications Clerks to be committed to continuous learning, open to change with a positive attitude, and be able to succeed in a fast-paced and a culturally-diverse environment. Candidates with fluency in one or more of the following languages are encouraged to apply: Amharic, American Sign Language, Chinese, Farsi, Korean, Punjabi, Russian, Samoan, Somali, Spanish or Vietnamese.
These positions are expected to last through December 31, 2022