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About Springfield Technical Community College :
Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.
Job Description:
Under general supervision of the Sr. Director of Infrastructure and Security, the Network Technical Specialist supports the network infrastructure and equipment. Responsibilities include installing, configuring, maintaining and troubleshooting networks, firewalls, switches, wireless systems, VoIP, and providing technical assistance and support to users within the college community.
RESPONSIBILITIES:
- Support the WAN/LAN/WLAN, firewall, switches, WAP's, and related hardware.
- Installs, upgrades, and supports network systems, monitors systems for security vulnerabilities/patches/updates, installs.
- Maintaining and repairing hardware including peripheral devices.
- Supports user accounts, remote access (VPN) and other network/system access.
- Manage Ethernet and fiber-optic wiring projects and initiatives.
- Participate in and perform pre-proposal walk-throughs with vendors, review vendor quotes and provide recommendations, assist with selecting state approved wiring vendors and manage vendor relationships.
- Provide support as-needed for network and power outages, generator tests, and scheduled and unscheduled outages.
- Work with vendors to install, configure and test network and peripheral systems and ensure work is properly performed and documented.
- Interact with various agencies/individuals, attends meetings; communicate with supervisor, employees, other departments, students, faculty members, vendors, and other individuals to coordinate activities, review status of work, exchange information, or resolve problems.
- Performs network project related work and other duties as directed.
Requirements:
- Associates degree, relevant network certification (CCNA, CCT, Network+, etc.), or 3-5 years' experience as a network technician, administrator or similar role.
- Technical knowledge and experience in troubleshooting and supporting MS Windows networks and Cisco switches/topologies, WAP, firewalls, etc.
- Excellent organizational, writing, and communication skills.
- Ability to prioritize and multitask and strong troubleshooting and critical thinking skills.
- Ability to work during non-business hours to ensure system installs, upgrades, updates, and patches do not interfere with normal operations.
Equivalency Statement:
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information:
SUPERVISORY RESPONSIBILITIES: None
SALARY: $70,000 - $80,000
UNION: MCCC Professional
BENEFITS: Yes
WORK SCHEDULE: M-F (37.5 hrs.)
CLOSING DATE: Open Until Filled
All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.
COVID VACCINATION REQUIREMENT:
Candidates for employment should be aware that Springfield Technical Community College faculty and staff are required to be fully vaccinated for COVID-19. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.
INFORMATION AWARENESS SECURITY TRAINING: Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.
Application Instructions:
All applicants must apply online at www.stcc.edu/about-stcc/employment by submitting a cover letter**, resume and three (3) professional references.
**Cover letter must demonstrate how your education and experience qualifies you for this position.
PRE-EMPLOYMENT DETAILS:
STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.
POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY
Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
EQUAL OPPORTUNITY STATEMENT
STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.
URL: www.stcc.edu
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