Job Summary:

Under the general guidance of the Financial Services Management Team, the Payer Collection Clerk independently reviews open hospital accounts to ensure they have been billed in accordance with appropriate Federal, State, third party payor and Financial Services rules, regulations and procedures as well as that any correspondence, denials or third party payments have been processed correctly. It is the responsibility of the Payer Collection Clerk to contact the insurance carrier that has been billed and determine the reason for the unpaid balance and resolve based on these findings. The Payer Collection Clerk will use independent judgment to take various actions such as faxing information to the payer, preparing an appeal or referring the account for self pay collection to the Attorney Generals Office or other collection agency. The Payer Collection Clerk is also responsible to update any account with new or corrected insurance information once it has been billed. This information may be identified through correspondence, phone calls or internal departments. Process incoming correspondence and recoupment requests from third-party payers.

Minimum Qualifications:

New York State Department of Civil Service Eligible List or eligible for transfer. 

Preferred Qualifications:

 

Work Days:

Schedule based on a 40 hour work week. Monday-Friday 8:00am-4:30pm.

Located in the Galleries

Salary: $41,399

Message to Applicants:

Position Status: Permanent 

 

Recruitment  Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.