Patient Service Representative, Gerber Hospital, Part Time, Night Shift

Spectrum Health   Fremont, MI   Full-time
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Job Description

Job Summary

Provides clerical support to assist in the delivery of quality health care services.

Essential Functions

  • Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
  • Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution.
  • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
  • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Qualifications
  • Required High School Diploma or equivalent
  • Preferred Vocational/Technical One year certificate from college or technical school (based on Spectrum Health entity and department).

    Primary Location

    SITE - Spectrum Health Gerber Hospital - 212 Sullivan - Fremont

    Department Name

    Admitting And Registration - Gerber

    Employment Type

    Part time

    Shift

    Night (United States of America)

    Weekly Scheduled Hours

    20

    Hours of Work

    10:30 p.m. to 7 a.m.

    Days Worked

    Varied

    Weekend Frequency

    Every third weekend

    Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

    Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

    Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

    category. See more here.

    This job is no longer available.

    Spectrum Health

    Fremont, MI