• Personally manage all aspects of fully funded and self funded accounts assigned. These accounts require strategic, proactive consultative management including rate renewal strategy, benefit consulting, relationship building, problem solving, data analysis, and solution implementation.
• Engage clients and Priority Health key personnel to demonstrate value of Priority Health and build strategic alliances with clients.
• Implement follow-up evaluation tools to assure high levels of satisfaction.
• Membership Growth--Contract Retention Work with Manager to develop and implement strategic plans for each account consistent with organization’s mission. Main objective is to retain and increase membership, build strategic alliances with key accounts and improve service to clients and agents. Develop business relationships with executives at assigned accounts to provide value to clients in areas other than benefit options. Report opportunities, challenges and activity for each account quarterly to Manager.
• Internal Participation in Leadership--Teamwork Represent interests of and perspective of clients in team meetings and planning sessions. Strategize issues and opportunities with other Priority Health staff to incorporate client perspective in Priority Health’s goals and objectives. Participate in other internal Priority Health Committees to help achieve company and client goals where appropriate.
• Professional and Personal Development Stimulate and develop strategies to initiate service improvements and new product sales techniques. Role model effective account management to stimulate improvement in overall account management strategies. Participate in improving the level of sophistication in our employer and agent communications to better differentiate Priority Health from the competitive market.
• Project Management Collaborate with several other departments within Priority Health to complete Agent/Employer Requests for Proposal and Request for Information on an ongoing basis. Contribute as a Project Team Member within the Marketing Department on various ongoing initiatives, i.e. Employer Newsletter, Employer/Agent breakfast meetings, Administration Manual, Marketing Policies, etc. Account for work performed and track maintenance of membership through completion of monthly Marketing reports, ACT software, requests from Senior Management, etc.

• Required Bachelor's Degree or equivalent
• Knowledge of managed health-care industry. Required
• 3 years of relevant experience Minimum 3 years related account management experience. Required
• LIC-Michigan Health & Life Insurance License - STATE_MI State of Michigan 30 Days required

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CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.