Service Technician 

We turn down calls daily. If you are a former C-36 license holder? Give us a call. Looking for experienced Plumber for permanent employment. We pay toward your medical insurance. Service Technician Mr. Rooter Plumbing Full-time Employee Benefits include: Paid holiday Vacation. 

Service Technician Responsibilities. Include: Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.

Responsibilities

• Provide service and customer support during field visits or dispatches

• Tie workflow to schedule

• Manage all on site installation, repair, maintenance and test tasks

• Diagnose errors or technical problems and determine proper solutions

• Produce timely and detailed service reports

• Document processes

• Operate vehicle in a safely manner and use field automation systems

• Follow all company’s filed procedures and protocols

• Cooperate with technical team and share information across the organisation

• Comprehend customer requirements and make appropriate recommendations/briefings

• Build positive relationships with customers