Responsible for identifying customers, quickly learn and retain product knowledge. Establish and or maintain an outlined sales area. It may require delivery and setup of medical equipment as well as training and educating patients on how to properly and safely operate the equipment.

QUALIFICATIONS: To perform this job successfully, an individual must have the knowledge, skill, and/or ability of the requirements below.

• Highly motivated
• Self- starter
• Strong verbal and written communication skills
• Strong knowledge of Orthotics, anatomy and physiology, pathologies and biomechanics
• The ability to create and foster strong relationships
• Strong problem solving abilities
• Well Organized
• A minimum of 1 year practical application of Orthotics/Prosthetics or related experience is preferred but not required.
• Experience with Sales is preferred.

Salary (DOE) plus commission. 

RESPONSIBILITIES:
• Maintain territory’s existing book of business if applicable
• Adhere to and participate in all bonus or incentive programs.
• Develop and maintain positive relationships with supplier representatives
• Examine and evaluate the client’s needs in relation to disease and functional loss
• Formulate a treatment plan with expected outcomes
• Select the appropriate device required to implement the treatment plan
• Take appropriate measurements needed to size the device to the patient
• Instruct the patient on the donning/doffing, use, cleaning, maintenance, and warranty of the device
• Make adjustments and/or modifications to the device as needed to appropriately fit the client
• Consult with the patient’s physician and other health care professionals as needed
• Collect patient demographics and documentation needed to dispense and bill to insurance
• Appropriately and completely fill out all necessary paperwork
• Adhere to all safety regulations, OSHA, universal precautions, and infection control
• Participate in marketing and sales calls to referrals to grow the awareness of the business
• Participate in cross training as needed
• Participation for product in-services in clinic or trade show setting
• General account maintenance
• Provides customer service to clinics, physicians, therapists, and patients
• Responsible for proper fitting and instructions of soft goods, bracing, bone growth stimulation, and all other products dispensed at clinics or a patients home
• Must be knowledgeable in the following areas:
o Use and care of the products
o Fitting problems and how to solve them
o Company’s services and availability
o Patient instruction and follow-up
o All patient oriented paperwork
• Responds to questions, issues, and problems of moderate to complex scope
• Understands the billing process to educate the facility and patients
• Maintain the company’s image and reputation at the highest level possible
• Conduct oneself in a professional and ethical manner
• Maintain a professional appearance
• Have a valid driver’s license
• All other tasks as assigned by the Manager(s) or Owner(s)

• EDUCATION and/or EXPERIENCE: To perform this job successfully we prefer an Associates or Bachelor’s Degree and or experience working within medical sales.

COMPUTER SKILLS: Strong PC Software and Web skills: MS Word, Excel, Outlook, and web based tools.

LANGUAGE SKILLS: To perform this job successfully an individual must have the ability to use the English language properly in written and oral communication. Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Also, possesses the ability to write reports, business correspondence, and procedure manuals.

REASONING ABILITY: To perform this job successfully an individual must have the ability to solve problems. Also an individual must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: Ability to walk, bend, stand and reach constantly during a work day. Requires the ability to regularly lift and/or move 10lbs and occasionally lift and/or move 25lbs

WORK ENVIRONMENT Job responsibilities will be performed within a clinic environment or patient home. There is minimal risk for exposure to infectious disease as this position does have direct contact with patients and/or equipment. Should the employee become infected with Tuberculosis, they will report to their direct supervisor to ensure that other employees are not at risk for exposure. The employee will seek medical attention and not return to work until released by a physician.

PROFESSIONAL APPROACH

• Display on time attendance and dependability
• Maintain the company’s image and reputation at the highest level possible
• Conduct oneself in a professional and ethical manner
• Maintain a professional appearance
• Make effective use of work time and keep personal phone calls and socializing to a minimum
• Maintain a positive and compassionate attitude
• Treat all information and data with appropriate confidentiality and security
• Work effectively as a team member
• Be able to positively resolve conflicts

MANDATORY REQUIREMENT - A VIDEO INTERVIEW:

Thank you so much for your interest in Kinex Medical Company. We would like to invite you to complete the next mandatory step in the hiring process - a video interview.

The interview consists of questions and you will have the ability to practice before getting started.

Here is the link for your video interview: https://hire.li/fd701b0

The deadline to complete it is 5 days. The goal of the video interview is for us to get to know you on a more personal level than just your resume. We look forward to seeing your video interview.

A few important things to note:

We use a video interviewing platform called Spark Hire, so if you need any help with the process, you can reach their support team at 800-219-0480. If you do not have a webcam, you can use a mobile device after downloading Spark Hire’s free iOS or Android app. Once you accept the interview invitation, you will receive instructions from Spark Hire by email.