EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

MISSION

This individual is responsible for curating print and ebook collections from thousands of the best publishers using tradition collection development tools as well as more advanced analytics and evidence-based methodologies.  This role helps define strong positioning and competitive advantages and disadvantages for EBSCO’s book product lines, and performs competitive intelligence for all related content. The Collection Management Specialist will ensure that our EBSCO eBook subscription products are of high value, current, and competitive. They will work with Sales, Marketing, Publisher Relations, Operations, and Customer Support to ensure alignment across the enterprise on content related topics would not be uncommon. This person should have a bias for action and self-starting. This position is remote with the option to work in the Ipswich, MA office up to 3 days a week.

OUTCOMES

The Collection Management Specialist will:

• Maintain existing eBook subscription products to ensure they are competitive, including positioning points
• Create and maintain subject-based or market-focused collections and lists to ensure customers can easily locate content relevant to their needs
• Identify new product opportunities based on market research, customer surveys and focus groups, and competitive intelligence
• Develop eBook custom collections, recommend relevant content for customers, respond to high-priority and urgent customer needs and RFPs to support sales of EBSCO Books
• Coordinate with the sales department to improve existing Book products and development processes; use expertise to advise sales regarding customer inquiries and actively communicate to sales and marketing any updates and enhancements to Book products
• Coordinate with marketing to improve the placement and display of products, work to ensure products are effectively and accurately represented on the website, in brochures, and in other promotional media
• Analyze and interpret eBook pricing, model, and other relevant data to help identify and target needed content or improvements and competitive advantages, as well as incorporate findings into the collection development policy and the content acquisition strategy
• Analyze and interpret competitive data to help identify and target needed content and coordinate with Publisher Relations department to push initiatives and sales promotions
• Coordinate with eBook production team to ensure eBook products are easily surfaced by EBSCO eBook customers
• Work on other departmental projects as needed (i.e. new purchase models, OA, Metadata enhancement, Accessibility)

ROLE COMPETENCIES:

• Masters of Library Science or equivalent degree from an ALA-accredited institution required.
• Understands the theory and practice of collection development, including establishing goals and priorities, researching and documenting provenance, conducting assessments of collections, and appreciating the relationships between the physical items, their content, and monetary and research values.
• Develops and maintains a knowledge of high value content for diverse markets.
• Is able to establish effective relationships with stakeholders, vendors, organizations, communities, individuals, and colleagues for the purpose of developing collections.
• Excellent attention to detail and organizational skills.
• Ability to multi-task and be flexible and creative in approaching daily projects.
• Professional manner, in speaking and in writing.
• Exhibits passion and excitement regarding their work and has a “can do” attitude.
• Demonstrates tenacity and willingness to go the distance to get things done.
• Thinks outside the box and is not limited by existing parameters.  Generates new and innovative ideas and approaches for the business.
• Collaborates easily, up, down and across the company.  Ability to work collaboratively as part of a remote/hybrid office environment.
• Ability to effectively communicate and present ideas and concepts in a clear and concise manner that leads to decision and action.  Ability to communicate concepts clearly and effectively to a variety of internal and external stakeholders.
• Is constantly looking for ways to improve individual skills.

CULTURAL COMPETENCIES – EBSCO CORE VALUES

• Commit to Sustained Profit Growth
• Have a Defined Vision and Operate with a Bias for Action
• Be Customer Focused and Sales Driven
• Understand that Change is Necessary
• Recognize that you can’t manage what you can’t measure
• Foster Creativity and Continuous Improvement
• Insist on Quality
• Do What You Say You Will Do
• Cultivate Passion
• Realize that Business is a Long-Run Game
• Improve the Foundation
• Be Humble

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.