Operations Director

disAbility Connections   Jackson, MI   Full-time
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OPERATIONS DIRECTOR — Jackson, MI

GENERAL SUMMARY:
To provide comprehensive information, referral and resource assistance to people with disabilities and their families. Provide implementation and oversight for the durable medical equipment program services that enhances the independence of individuals with disabilities. Ensure the performance, integrity and security of the agency database. Coordinate and supervise continuous quality improvement. Demonstrate excellent verbal and written communication as well as good computer skills.

QUALIFICATIONS AND REQUIRMENTS:

Education and training required:

  • Prefer Bachelor’s degree.
  • Personal experience with disability and/or knowledge of disability issues and the consumer/community-based independent living philosophy preferred.
  • Must also possess excellent organizational skills, communication skills and computer skills.
  • Must be analytical and detail oriented.

Work experience required:

  • Experience with management, leadership and organizational skills with the ability to balance multiple tasks, prioritize work effectively and use judgment and discretion in decision-making.
  • Must have experience with database management and reporting.
  • Must have a commitment to and ability for continuous improvement and mastery of the relevant body of knowledge related to this position.
  • Familiarity with durable medical equipment and familiarity with Jackson, Hillsdale and Lenawee County community resources preferred.

IMPORTANT SKILLS AND CHARACTERISTICS

  • Enhances the image of disAbility Connections in person, by telephone, and in written communication. An effective communicator. Attentive and respectful of others; a good listener. Uses professional demeanor face to face, written or telephone contact.
  • Completes all reports by deadline, including but not limited to: timesheets, expense reports, monthly activity reports, billings, and grant applications.
  • Completes and maintains all Consumer Services Records in compliance with the Federal Quality Assurance Standards and Indicators in the required data collection tools.
  • Models integrity, personal and professional ethics and maintains confidential consumer information in adherence to applicable HIPAA guidelines.
  • Demonstrates resourcefulness, initiative, and follow through as required for the effective delivery of disAbility Connections services.
  • Meets outcomes listed in the Fiscal Year Work Plan as outlined in the disAbility Connections Performance Evaluation.
  • Evaluates staff performance and make recommendations to the Executive Director regarding promotions, salary and training needs.

This is a nonexempt; full time position at 40 hours per week. This means the position may require more than 40 hours per work at times.

Pay range: $55,000 to $60,000 based on experience and skills.

To apply, please click "Apply Now" and submit resume and written references.

This job is no longer available.

disAbility Connections

Jackson, MI