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Job Description

Job Summary

This is a Phlebotomy role, within our hospital laboratory. Works under the supervision of lead, supervisor, senior staff, and/or clinicians within Pathology or Laboratory.
Consistently create an exceptional experience with each patient and works with a variety of patients. Please see essential functions and the details of the orientation schedule before applying.

Essential Functions

• Greets and communicates in a manner consistent with caring and respect and dealing with confidentiality. Answers telephone, takes messages, welcomes visitors and provides / relays information in a manner consistent with hospitality standards.
• Serves as a resource to patients, lab clients, and SH team members regarding specimen requirements and processing.
• Processes orders, performs computer order entry and other related activities per standard, which may include registering clients, contacting providers for issue resolution, entering charges for services, performing and resulting tests.
• May utilize standard venipuncture techniques to collect appropriate blood specimens by adhering to correct collection and transport protocol including positive patient identification
• May receive incoming specimens, checks for proper labeling and routes to appropriate location.
• Follows all Spectrum Health procedures and policies.
• Follow all lab safety procedures to minimize risk to self and others; reports gaps and escalates as necessary
• Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Adhere to the organization’s published values.

Qualifications

• Required High School Diploma or equivalent
• Phlebotomy training will be provided by Spectrum Health
• Associate's Degree Healthcare related field is preferred but not required

• 1 year of relevant experience working in a frontline role with the public, preferably in the medical or customer service field

Primary Location

SITE - Spectrum Health Ludington Hospital - 1 Atkinson Dr - Ludington

Department Name

Lab - Ludington

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

20

Hours of Work

6Wk Daytime Orientation, then 1:00 p.m. to 9:00 p.m.

Days Worked

variable, 2 to 3 evenings per week

Weekend Frequency

Every third weekend

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.