Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8:00 am - 5:00 on

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary: 

Serves as a strategic Human Resources (HR) partner to the leadership of assigned departments and functions across The MetroHealth System (MHS), through consultation regarding employee and union relations, recruitment, staffing, compensation, performance management, and employee and organizational development needs. Collaborates with and serves as liaison to the HR Centers of Excellence (COE) teams to provide effective HR solutions to problems, plan and implement relevant initiatives, and build organizational effectiveness and high employee engagement. Advises and coaches members of management on methodologies to drive workforce planning and performance via talent management, employee engagement, succession planning, organizational effectiveness, and change management. Maintains a high level of business literacy about the assigned units’ financial positions, goals and strategic priorities to deliver quality business outcomes. Investigates and resolves complex HR matters, including internal and external complaints and grievances, equal employment opportunity (EEO) charges, unfair labor practice charges, disciplinary and performance matters, and unemployment hearings. Addresses and resolves critical employee and labor relations issues with eye toward risk reduction. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required: Bachelor's degree in Human Resources or related field, or any equivalent combination of education, training, and experience, in addition to the experience stated below. Seven years of progressive professional Human Resources experience including substantive work in various HR functional areas, including Total Rewards, Employee Relations, Labor Relations, Performance Management, Workforce Strategy, Talent Management, and Organizational Development. Ability to think strategically, synthesize business data, and develop innovative and holistic HR solutions that are forward thinking, growth oriented, and value added. Decisive and focused, understands what needs to be done and moves quickly to that end. Possesses excellent communication and interpersonal skills with the ability to adjust style as needed to develop effective relationships with all levels of leadership, employees and peers. Proficiency with Microsoft Office Suite; familiarity with Applicant Tracking or HRIS Systems; ability to convey technical information to layperson audiences. Preferred: Master’s Degree in Human Resources or related field. Experience working in Human Resources in a decision-making capacity for a large, complex organization. Certified HR Professional through SHRM (CP/SCP) or HRCI (PHR/SPHR). Experience in labor contract negotiations, interpretation and administration of collective bargaining agreements, and grievance processes. Familiar with Joint Commission, ODH, CARF, and other healthcare related standards. Familiarity with a hospital or medical system setting. Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job related documents. Ability to use computer.