This position is dedicated to customer support and financial counseling activities; working with the patient to provide excellent service related to identifying and collecting prior to service, cost for care, prior balances and providing financial options, support and guidance to patients/ families/ representatives as well as UH agencies for both hospital and physician accounts. The role provides advanced communication and collection on financially risky scheduled patients.
This position is dedicated to customer support and financial counseling activities; working with the patient to provide excellent service related to identifying and collecting prior to service, cost for care, prior balances and providing financial options, support and guidance to patients/ families/ representatives as well as UH agencies for both hospital and physician accounts. The role provides advanced communication and collection on financially risky scheduled patients.
High School Equivalent / GED 5 plus years of experience CHAA required within 6 months of hire or related medical certification preferred.