Front Desk The Crestwood Condominium Hotel is looking for friendly, team oriented individuals with good customer service, attention to detail, and communication skills for:
- Full-time Front Desk Supervisor
- Full-time Winter Seasonal Front Desk/Bellstaff
Must be 21 years of age or older and must have a valid driver’s license and a clean driving record. Housing and ski pass available.
Front Desk Agent Responsibilities:
Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
Report any accidents or injuries to senior management staff immediately
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future follow-up
The Crestwood is an EOE.
The Crestwood
Snowmass Village, CO