Tech, Biomedical Elect

Spectrum Health   Grand Rapids, MI   Full-time
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Job Summary
Under minimal supervision, communicates and works together with customers and Information Services (IS) team members to configure, install, preventatively maintain, improve and troubleshoot medical and non medical equipment, their systems and integrations that optimize the end user experience. As the point of contact for problem coordination and resolution, demonstrates customer service skills, empathy and urgency. Documents problems and resolutions, and escalates appropriately, when necessary. May perform team and/or end-user training. Participates in the testing and evaluation of new technology solutions, as well as implementing prototypes. Competent to work on any type of medical equipment within a diverse customer portfolio, but at times requires guidance from others.

Essential Functions
  • Under minimal supervision, working with and for the customers, responsible for the installation, replacement, repair and support of medical and non-medical health care-related equipment and their systems.
  • Serves as a resource for technology projects and initiatives.
  • Works as the primary point of contact for problem identification and the driver for issue resolution. Willing and able to begin troubleshooting any medical or nonmedical device, with the understanding that oversight by a vendor-trained colleague will usually be available, if needed. Develops the appropriate related documentation, and knows when an issue should be escalated for additional support.
  • Participates in medical equipment training provided by vendors, and uses that knowledge to provide on-the-job training to other technicians, as well as to serve as the subject matter expert on that equipment.
  • Tests and evaluates new medical or non-medical equipment, and works with others to implement prototypes.
  • Responsibilities include, but are not limited to, monitoring, processing and documenting work orders; maintaining knowledge of anatomy and physiology, and medical device repair; and the administrative components of inventory management, including product ordering, shipping and receiving and inventory control.
Qualifications
  • Required High School Diploma or equivalent
  • Preferred Associate's Degree or equivalent
  • 2 years of experience typically gained through skills/knowledge/abilities Required
  • CRT-Biomed Equip Technologist (CBET) - AAMI Association for the Advancement of Medical Instrumentation preferred

Primary Location

SITE - Hughes Professional Center - 4100 Lake Drive - Grand Rapids

Department Name

Biomed

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

Monday - Friday

Weekend Frequency

On-call weekends

CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.

This job is no longer available.

Spectrum Health

Grand Rapids, MI