Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of our community members through comprehensive mental health, medical, and support services essential for optimizing the well-being of mind and body.  Serving patients in Lake, Ashtabula and Cuyahoga counties, we are committed to increasing access to a continuum of care while integrating behavioral and physical health well-being.  If you are passionate about making a difference then we want to talk to you.  We offer employees a dynamic, collaborative work environment along with a comprehensive range of benefit selections to support your total wellness, including several 100% employer paid benefits.

*** This position is PRN ***

SCOPE OF ROLE

Reporting to the Manager, Residential Services, the Counselor, Residential Services, is responsible for assessing the treatment needs of patients in residential SUD treatment, implementing an appropriate treatment plan, and evaluation of patient behavior and outcomes. This includes ongoing monitoring of both SUD and MH disorders, ensuring appropriate level/type of treatment services are provided at the residential facility. You will provide assessment services, individual, family and group counseling services, case management activities, discharge planning, and crisis intervention, while working in close collaboration with a multi-disciplinary team.

HOW YOU’LL SUCCEED ____________________________________________________________________

• Conduct exceptional assessment and provide SUD focused treatment services for patients, with strong consideration of co-occurring disorders.
• Demonstrate strong engagement skills, with knowledge of and ability to utilize Motivational Interviewing/Stages, utilizing a harm reduction framework.
• Provide individual counseling, focusing on both SUD and MH issues presented by the patient.
• Demonstrate strong skills in group/ IOP facilitation.
• Actively solicits family involvement in patient treatment and care coordination.
• Provides appropriate linkage and referrals for patients to ensure successful discharge plan.
• Participates in multi-disciplinary team meetings, demonstrating strong teamwork, communication, and care coordination skills.
• Maintain client charting in accordance with Medicaid, JCAHO, ODADAS, ODMH, CARF and professional standards.
• Active engagement in ongoing supervision, consultation with supervisor to act upon ethical and legal aspects of the organization.
• Acts to understand and safeguard the welfare of clients.
• Comply with all agency policies and procedures, including appropriate attendance and punctuality.  
• Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
• May be required to perform telehealth services as determined by Signature Health.
• Adherence and completion of compliance training provided by Signature Health.
• Responsible for and completes all productivity/documentation requirements.
• Participate in all assigned staff meetings and staff development programs.
• Other duties as assigned.

KNOWLEDGE & EXPERIENCE ______________________________________________________________

• Bachelor’s Degree required. Master’s Degree Preferred.
• Valid unencumbered LSW, LISW, LPC, or LPCC License in the State of Ohio required.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Previous work experience working with clients with co-occurring mental health/substance abuse diagnoses in a residential treatment facility preferred.
• Possess a working knowledge of the disease concept of chemical dependency, chemical dependency treatment, 12-step methodology, and group dynamics, integrating a harm reduction framework.
• Experience collaborating with other team members to optimize outcomes for clients.
• Familiarity of state and federal healthcare regulations.
• Awareness of community and state support resources for the population served.

COMPETENCIES ____________________________________________________________________________

• Crisis Management
• Communication
• Service Excellence
• Teamwork
• Valuing Diversity

WORKING CONDITIONS ___________________________________________________________________

• Work is normally performed in a residential treatment facility environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

ADDITIONAL INFORMATION ______________________________________________________________

• FLSA Status: Exempt
• Internal Job Code: 3512
• Revenue Status: Revenue Generating
• Last Revision Date: 3/3/2022

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy and the Federal COVID-19 Vaccination Mandate.  Both policies require employees to obtain and provide documentation of the respective vaccinations. Medical and/or religious exemptions may be requested, with proper supporting documentation, and will be review by the designated Signature Health Review Committee(s). Exemption requests are not guaranteed to be approved.

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