Chief Operating Officer, Samaritan Medical Center

University Hospitals   Chardon, OH   Full-time
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The Chief Operating Officer (COO), Samaritan Community Medical Center is a key member of the Market executive leadership team.

This position provides leadership and direction for hospital operations, with accountability for operational and financial performance and the development and implementation of business plans and organizational initiatives. The COO will be charged with continuous improvement of hospital results, while adapting to changing internal and external circumstances and pressures.

Major goals include:

  • Exceeding benchmark performance in quality, safety, patient experience, and High Reliability Medicine (HRM).
  • Achieving strong financial performance including oversight of the Value Improvement Program (VIP) and Revenue Oversight Committee (ROC).
  • Increasing market share and brand building congruent with market strategy
  • Evolving organizational structures and operating model.
  • Increasing patient affordability and improving operations.
  • Advocating for diversity and inclusion. Increasing clinician and provider alignment.
  • Developing talent and a best place to work culture.
  • Enhancing community strategies and engagement. Foster strategic coordination of activities with UH entities across service lines and sites of service in market and across the UH system.
  • Assuring standardized operational processes that are consistent with the health system.
  • Developing management systems, tools and analytics to enable organizational agility.
  • Balancing performance management for fee-for-service and value-based operations.
  • Proven c-suite executive management experience in, and understanding of, a large, complex, health care organization, or demonstrated capability in similar role.

The Chief Operating Officer (COO), Samaritan Community Medical Center is a key member of the Market executive leadership team.

This position provides leadership and direction for hospital operations, with accountability for operational and financial performance and the development and implementation of business plans and organizational initiatives. The COO will be charged with continuous improvement of hospital results, while adapting to changing internal and external circumstances and pressures.

Major goals include:

  • Exceeding benchmark performance in quality, safety, patient experience, and High Reliability Medicine (HRM).
  • Achieving strong financial performance including oversight of the Value Improvement Program (VIP) and Revenue Oversight Committee (ROC).
  • Increasing market share and brand building congruent with market strategy
  • Evolving organizational structures and operating model.
  • Increasing patient affordability and improving operations.
  • Advocating for diversity and inclusion. Increasing clinician and provider alignment.
  • Developing talent and a best place to work culture.
  • Enhancing community strategies and engagement. Foster strategic coordination of activities with UH entities across service lines and sites of service in market and across the UH system.
  • Assuring standardized operational processes that are consistent with the health system.
  • Developing management systems, tools and analytics to enable organizational agility.
  • Balancing performance management for fee-for-service and value-based operations.
  • Proven c-suite executive management experience in, and understanding of, a large, complex, health care organization, or demonstrated capability in similar role.

Education:
Graduate level education preferred including:  MBA, MHA, MHCM, or MD/DO.  Bachelor’s degree required.

Experience & Knowledge:
Proven c-suite executive management experience in, and understanding of, a large, complex, health care organization, or demonstrated capability in similar role.

  • A track record of success leading gross top line revenue and market share for large, complex clinical operations in hospital ambulatory and post-acute settings.
  • Comprehensive and thorough understanding of all elements of health care delivery, and successful implementation of strategy, business planning, operations, and finance, driving competitive advantage under dynamic conditions, such as health care industry changes, competitor actions, legal/regulatory changes, and technological trends.
  • Successful experience engaging diverse clinical constituencies (e.g. physicians, nurses, pharmacists, therapists, etc.) in the development and implementation of new and expanded clinical programs and services.
  • Demonstrated success achieving operational goals and effectively implementing business plans to achieve strategic growth.
  • A history of continuous commitment to quality improvement, customer-centeredness, productivity, problem solving, and process improvement.
  • Ability to collaborate effectively with all levels of constituents, both internal and external to the organization, and demonstrated ability to lead and manage through influence.
  • Experience working with a boards, and committees

This job is no longer available.

University Hospitals

Chardon, OH