The Clinical Application Analyst I functions as a team member responsible for assisting in providing application(s) configuration support to enhance department’s operational efficiencies, patient safety, and departmental workflow needs.  The Analyst I responsibilities include:

• Participates in needs assessment, software design, implementation, support, and reporting.
• Assists with data collection from clinical subject matter experts, to facilitate design which will represent an improved clinical workflow.
• Assists with the design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
• Participates in change management activities to support successful system deployments and enhancements.
• Participates in unit and integrated testing of the software to ensure that the design objectives are met.
• Assists with the development of end-user training materials and supports training efforts. 
• Assists other team members in ensuring good documentation standards.
• Provides input into escalation of issues with appropriate internal resources.
• Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT Application manager.
• Assists with the development and maintenance of system documentation.
• Troubleshoots issues with vendor assistance, to resolution
• Supports/troubleshoots Hospital Information Systems inbound/outbound interfaces as appropriate.
• Creates reports as needed and works problem tickets. 
• Works with other application analysts to insure system integrations.
• Utilizes and maintains appropriate change control procedures and standards.
• Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
• Performs on-call duties as required.

The Clinical Application Analyst I functions as a team member responsible for assisting in providing application(s) configuration support to enhance department’s operational efficiencies, patient safety, and departmental workflow needs.  The Analyst I responsibilities include:

• Participates in needs assessment, software design, implementation, support, and reporting.
• Assists with data collection from clinical subject matter experts, to facilitate design which will represent an improved clinical workflow.
• Assists with the design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
• Participates in change management activities to support successful system deployments and enhancements.
• Participates in unit and integrated testing of the software to ensure that the design objectives are met.
• Assists with the development of end-user training materials and supports training efforts. 
• Assists other team members in ensuring good documentation standards.
• Provides input into escalation of issues with appropriate internal resources.
• Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT Application manager.
• Assists with the development and maintenance of system documentation.
• Troubleshoots issues with vendor assistance, to resolution
• Supports/troubleshoots Hospital Information Systems inbound/outbound interfaces as appropriate.
• Creates reports as needed and works problem tickets. 
• Works with other application analysts to insure system integrations.
• Utilizes and maintains appropriate change control procedures and standards.
• Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
• Performs on-call duties as required.

Education

• High School diploma or equivalent required.
• Bachelor degree preferred.

 Experience & Knowledge

Must have a minimum of 1 year of experience, 4+ years preferred working with clinical applications such as:

• Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank)
• Radiology systems
• PACs
• OTTR
• Pharmacy systems (Management, dispensing)
• Eclipsys Sunrise Clinical Manager
• Perioperative systems (Picis)
• Cardiology systems (HeartLab)
• Home Health systems
• Emergency Department systems
• Ambulatory EMR systems
• Document Management systems

Clinical experience and workflow redesign experience is a plus.

Good written and verbal communication skills are required.

Ability to work in a team environment is required. 

Understanding of JCAHO and HIPAA requirements necessary.

Knowledge of change control procedures and standards are a plus.

Knowledge of MS Office required.

Knowledge of MS Visio and Project are a plus

Special Skills & Equipment Knowledge

• Knowledge of LAN, DNS, and networking is a plus.
• Ability to work with servers and apply software upgrades is a plus.
• Knowledge of disaster recovery and backup procedures are a plus.